软件公司技术员工工作满意度影响因素研究

发布时间：2018-05-03 21:41

本文选题：软件 + 技术人员　；参考：《江西师范大学》2017年硕士论文

【摘要】：作为新型产业的软件产业,其代表着一定高新技术的发展发现。软件产业区别于传统的劳动密集型产业,其属于知识密集型产业。软件公司在快速发展的高新技术产业中需要依托于软件技术人才,软件人才的技术水平是软件公司生存发展的关键。此外随着行业的快速发展,软件技术人才越来越稀缺,而软件公司技术人员频繁流动、跳槽等现象屡屡发生。软件行业业内人士表示软件公司当前的问题一是缺乏核心技术和知识产权,二是存在大范围的技术人才流动。当前这两大主要问题是制约软件公司发展的重要问题,而核心技术及自主知识产权的软件产品都是靠软件技术人才研发出来的,因此技术人才是制约软件行业发展的最重要因素。影响技术人员离职最主要的原因是在工作过程中所产生的不满意,而员工工作过程主要包括工作内容、工作环境、组织领导方式等方面,而影响技术人员的工作满意度主要又是哪些呢?本文选择国有软件公司和私有软件公司的技术员工作为本文研究对象,旨在了解两类公司技术员工满意度的影响因素以及其影响程度。通过文献研究法、问卷调查法和统计分析法,在翻阅国内外研究文献的基础之上,构建了软件公司技术员工的工作满意度模型,并研究工作满意度其影响因素,通过量表的开发,以调查问卷方式收集数据分析哪些因素会影响软件公司技术员工的工作满意度。通过实证研究的数据分析得出,工作本身、薪酬绩效、工作环境、个人发展、内部管理对技术员工工作满意度具有正向的影响作用。在国有软件公司技术员工工作满意度中其影响力度由强到弱分别为个人发展、内部管理、薪酬绩效、工作本身和工作环境,在私有软件公司技术员工工作满意度中影响力度顺序为薪酬绩效、内部管理、工作本身、个人发展和工作环境。从本文的研究结果可看出,国有软件公司技术员工对薪酬绩效、工作本身的关注度不如私有软件公司技术员工那么高,国有软件公司的技术员工更加注重个人职业在未来的发展,可见国有技术公司的员工在福利待遇方面能够得到一定满足,更多是注重工作中更够更多的体现人生价值,实现人生事业梦想。而私有软件公司的员工更加注重工作本身以及薪资绩效,区别于国有企业,私有企业员工更加希望工作具有良好的薪酬和更好的工作环境和氛围以及注重工作内容的丰富性。由上研究结果对国内的国有软件公司和私有软件公司在留住技术人才方面具有良好的借鉴性。软件公司想要吸引和留住人才,对于国有软件公司其应当给本公司技术人员更多的升职空间,在技术培养方面,让其员工更够接触到更多新的技术,为未来技术的进一步提升做铺垫。而对于私有软件公司的技术人员,薪资的高低关系到他的去留,所以薪资待遇可适当以其能力做进一步的提高,同时,要有一个团结一气,氛围良好的工作环境,这样可以为公司留住人才,留住更强的竞争力。
[Abstract]:The software industry, as a new industry, represents the development of a certain high and new technology. The software industry is different from the traditional labor intensive industry. It belongs to the knowledge intensive industry. The software company needs to rely on the software technology talents in the fast developing high-tech industry, and the technical level of the software talent is the survival and development of the software company. In addition, with the rapid development of the industry, software technology talent is becoming more and more scarce, and software company technicians flow frequently, and job hopping frequently occurs. The software industry insiders indicate that the current problems of software companies are the lack of core technology and intellectual property, and the two is the flow of large range of technical personnel. The two main problems are the important problems that restrict the development of software companies, and the core technology and the software products of independent intellectual property are developed by the software technicians. Therefore, technical personnel are the most important factors that restrict the development of the software industry. The work process mainly includes the work content, the working environment, the organizational leadership style and so on, and what are the main factors affecting the job satisfaction of the technical personnel? This paper chooses the technical staff of the state-owned software companies and the private software companies as the research object, and aims to understand the shadow of the satisfaction of the two types of companies. Based on literature research, questionnaire survey and statistical analysis, the work satisfaction model of software company technical staff is built on the basis of literature research, questionnaire survey and statistical analysis, and the influencing factors of job satisfaction are studied, and the questionnaire method is used to collect data analysis through questionnaire development. The factors will affect the job satisfaction of the technical staff of the software company. Through the data analysis of the empirical research, the work itself, the salary performance, the working environment, the individual development and the internal management have a positive impact on the job satisfaction of the technical staff. The impact of the work satisfaction on the job satisfaction of the state-owned software company's technical staff is strong to weak. They are personal development, internal management, salary performance, work itself and working environment. The order of influence in the job satisfaction of private software company technical staff is salary performance, internal management, work itself, personal development and working environment. The level of concern is not as high as that of the private software company. The technical staff of the state-owned software companies pay more attention to the future development of the individual profession. It can be seen that the employees of the state-owned technology companies can be satisfied with the benefits of the welfare, and pay more attention to the life value and the life cause in the work. The private software company's employees pay more attention to the work itself and the salary performance, different from the state owned enterprises, and the private enterprise employees are more willing to work with good salary and better working environment and atmosphere, as well as the richness of the work content. The software company wants to attract and retain the talent. For the state-owned software company, it should give the company's technical personnel more space for promotion, and in the field of technology training, let its employees reach more new technology and make a paving for the further improvement of the technology. The technical staff of the software company are related to his salary, so the salary treatment can be further improved with its ability. At the same time, there should be a working environment of unity and good atmosphere so that the company can retain the talent and retain the stronger competitive power.

【学位授予单位】：江西师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F49

【参考文献】