基于MVC的物业管理信息系统的设计与实现

发布时间：2018-05-25 22:36

本文选题：MVC + .NET　；参考：《电子科技大学》2017年硕士论文

【摘要】：随着互联网、移动互联网信息技术的迅猛发展,传统行业正在经历被互联网思维洗礼,在这场以互联网信息为基础的时代变革中迅速蜕变,物业管理行业亦不例外,信息化建设对物业管理公司的经营管理工作起到至关重要的作用,物业管理信息系统是近年来为适应小区建设和管理而兴起的一种新型产业,它的出现为住宅小区的现代化管理提供了保障,是现代物业小区不可缺少的一部分,同时也是建立智能小区的发展方向。本文以物业管理公司与社区用户相关活动为基础进行业务分析,按照软件工程生命周期模型,提出以“一户一档”机制建立客户档案、并基于“可配置”选项解决物业管理中最为关键的缴费业务问题,设计并实现了以物业管理公司与社区用户为核心的物业管理信息系统。系统以MVC为基础框架,将模型、控制、视图分离,模型与关系的映射(Object Relational Mapping,ORM)采用Entity Framework组件,控制器与视图分别采用基于ASP.NET MVC的Controller组件与Razor视图组件。系统主要划分为以下6个部分:1.基础配置管理:基于运行时全局配置,监控整个系统运行,包含身份验证、权限控制、参数配置、用户管理等,本文提出以项目隔离方式进行扩展性设计,允许多公司项目物业信息分开管理。2.基本信息管理:其他功能运行基础,基本信息包括项目、楼栋、户型、房屋、资产、客户档案等。3.客户档案管理:本文提出基于“一户一档”机制建立客户档案应用于物业信息管理平台,属于物业管理的核心业务。4.资产设备管理:物业管理公司常用资产设备的登记、领用信息管理等。5.缴费中心管理:本文提出基于“可配置”选项解决“缴费”这项物业管理中的关键业务,属于物业管理的关键业务。6.客户服务管理:主要是指服务申请、派工、完成、回访、统计等流程化服务工作的信息管理,属于物业管理核心业务。本文以蓝光嘉宝管理公司为例,建立了较为完整的物业管理信息系统分析模型,分别从技术与业务两个方面对物业管理系统进行阐述,为物业管理信息化提供了清晰的解决方案,提升了社区用户体验与物业管理水平,具有一定的参考价值和使用价值。
[Abstract]:With the rapid development of the Internet and mobile Internet information technology, the traditional industry is undergoing the baptism of Internet thinking. In this era of change based on Internet information, the property management industry is no exception. Information construction plays an important role in the management and management of property management companies. Property management information system is a new type of industry to adapt to the construction and management of residential areas in recent years. It provides the guarantee for the modern management of the residential district, is an indispensable part of the modern real estate district, and is also the development direction of the establishment of the intelligent community. Based on the related activities of property management company and community users, based on the software engineering life cycle model, this paper proposes to establish customer files by "one household, one file" mechanism. Based on the option of "configurable" to solve the most critical payment business problems in property management, a property management information system is designed and implemented, which takes the property management company and community users as the core. The system takes MVC as the basic framework, separates the model, control and view, and uses Entity Framework component to map the model and relation. The controller and view adopt Controller component based on ASP.NET MVC and Razor view component respectively. The system is divided into the following six parts: 1. Basic configuration management: based on the runtime global configuration, monitoring the entire system operation, including authentication, authority control, parameter configuration, user management, etc., this paper proposes a project isolation method for extensibility design. Allow multi-company project property information to be managed separately. 2. Basic information management: other functional operation basis, basic information including projects, buildings, hukou, housing, assets, customer files, etc. 3. 3. Customer file management: based on the mechanism of "one household, one file", this paper puts forward the application of customer archives to property information management platform, which belongs to the core business of property management. Asset equipment management: property management company commonly used assets equipment registration, access information management, etc. Payment center management: this paper proposes to solve the key business of property management based on "configurable" option, which belongs to the key business of property management. Customer service management: mainly refers to the service application, dispatch, completion, return visit, statistics and other flow of service information management, belong to the core business of property management. In this paper, a more complete analysis model of property management information system is established with the example of Blu-ray Garbo Management Company, and the property management system is described from two aspects of technology and business, respectively. It provides a clear solution for the property management information, improves the community user experience and property management level, and has a certain reference value and use value.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TP311.52

【参考文献】