晋商银行客户信息管理系统设计与实现

发布时间：2018-08-16 18:30

【摘要】：对于现代银行来说,客户信息无疑是最重要的信息资源。目前银行虽然建立了客户管理系统,但是仍然对客户信息缺少全面了解,不能建立有效的客户分类管理,个性化服务水平比较低等等。分析其原因,可以看到,客户信息管理的成功实施,需要先进的管理理念、有效的信息处理、存储与分析技术,并非只是引进一套软件系统就可以实现。但是,从当前的相关理论研究情况来看,基本上都侧重对客户管理系统自身的研究,分析运用信息管理模块对客户信息进行管理的实现途径,对信息管理体系的形成与完善没有给予足够的重视。因此,研究与设计银行客户信息管理系统,对于加强金融领域信息化建设、提升银行服务水平与核心竞争力,具有重要的意义。本文首先阐述了论文研究的背景及主要内容,在分析当前银行客户信息管理现状基础上,结合银行信贷客户信息管理实际需求,针对银行客户信息管理系统的各功能模块进行设计,并通过系统功能测试,对系统实现进行了验证。结果表明,该系统能够快速整合客户信息、贷款业务、存款记录等信息,并对这些数据信息自动进行分析,为商业银行有效控制和管理信贷风险提供参考依据。同时,通过应用该系统,商业银行也能极大地提高信贷管理水平和客户服务能力。
[Abstract]:For modern banks, customer information is undoubtedly the most important information resource. At present, although the bank has established the customer management system, but still lack of comprehensive understanding of customer information, can not establish effective customer classification management, personalized service level is relatively low, and so on. After analyzing the reasons, we can see that the successful implementation of customer information management needs advanced management concept, effective information processing, storage and analysis technology, not just the introduction of a software system can be realized. However, from the current relevant theoretical research situation, basically all focus on the customer management system itself, analysis of the use of information management module to manage customer information implementation, Do not give enough attention to the formation and perfection of information management system. Therefore, it is of great significance to study and design the bank customer information management system for strengthening the information construction in the financial field and improving the banking service level and core competitiveness. Firstly, this paper expounds the background and main contents of this paper, and on the basis of analyzing the current situation of bank customer information management, combining with the actual demand of bank credit customer information management, The function modules of the bank customer information management system are designed, and the system implementation is verified by the system function test. The results show that the system can quickly integrate customer information, loan business, deposit records and other information, and analyze these data information automatically, which provides a reference for commercial banks to effectively control and manage credit risk. At the same time, through the application of the system, commercial banks can greatly improve the level of credit management and customer service ability.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52

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