基于双树框架的软件项目质量管理研究
发布时间：2019-01-03 14:07
【摘要】：在信息化时代,软件作为信息的载体,在人们的日常生活中发挥了越来越重要的作用,软件质量的好坏不仅影响着人们的生活体验,而且决定了人们的生产安全、人身安全。本文以体系化的软件项目质量管理为研究对象,分析了目前国内外较为流行的软件项目质量管理体系CMMI和GJB5000A及其应用情况。采用规范研究和实证研究相结合的方法,分析了Y企业软件项目开发特点及质量管理流程,对Y企业软件项目质量管理的效果进行评价,并深入研究了企业软件项目质量管理中存在的质量管理体系不完善、缺少有效的项目管理工具、质量管理控制措施有效性不足和缺少度量项等问题。在GJB5000A标准的基础上,针对存在的问题提出了“双树框架”软件项目质量管理体系。首先,文章从体系建设、质量保证、工具支撑和度量分析四个方面进行了针对性的分析和研究。在体系建设方面,制定了质量体系组织策划、总体设计、文件的编制、实施运行和保持的内容,提出了对体系运行的有效性进行检验步骤和方法。在质量保证方面,提出了质量保证的工作内容和问题处理方法,制定了QA工作效果检验的标准。在工具支撑方面,给出了工具选用准则,提出了检验工具有效性的方法。在度量分析方面,制定了企业的度量目标、度量指标,提出了检验度量有效性的步骤和活动。其次,作者对“双树框架”软件项目质量管理体系在Y企业中的应用情况进行了较为详细的阐述,并给出了应用效果评估。最后在结论中对应用情况进行了总结,明确了后续研究方向。
[Abstract]:In the information age, software, as the carrier of information, plays a more and more important role in people's daily life. The quality of software not only affects people's life experience, but also determines people's production safety and personal safety. This paper takes the systematic software project quality management as the research object, and analyzes the popular software project quality management systems CMMI and GJB5000A and their applications at home and abroad. By combining normative research with empirical research, this paper analyzes the development characteristics and quality management process of Y enterprise software project, and evaluates the effect of Y enterprise software project quality management. The problems such as imperfect quality management system, lack of effective project management tools, lack of effectiveness of quality control measures and lack of measurement items in quality management of enterprise software project are studied in depth. On the basis of GJB5000A standard, the quality management system of "double tree frame" software project is put forward in view of the existing problems. First of all, the paper analyzes and researches from four aspects: system construction, quality assurance, tool support and measurement analysis. In the aspect of system construction, the contents of organization planning, overall design, document compilation, implementation and maintenance of quality system are worked out, and the steps and methods of checking the validity of system operation are put forward. In the aspect of quality assurance, the work content and problem solving method of quality assurance are put forward, and the standard of QA working effect test is established. In the aspect of tool support, the criterion of tool selection is given, and the method to test the validity of tool is put forward. In the aspect of measurement analysis, the measurement targets and metrics of enterprises are established, and the steps and activities to test the effectiveness of measurement are proposed. Secondly, the author expounds the application of "double tree frame" software project quality management system in Y enterprise in detail, and gives the evaluation of application effect. Finally, the application situation is summarized in the conclusion, and the future research direction is clarified.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.5
[Abstract]:In the information age, software, as the carrier of information, plays a more and more important role in people's daily life. The quality of software not only affects people's life experience, but also determines people's production safety and personal safety. This paper takes the systematic software project quality management as the research object, and analyzes the popular software project quality management systems CMMI and GJB5000A and their applications at home and abroad. By combining normative research with empirical research, this paper analyzes the development characteristics and quality management process of Y enterprise software project, and evaluates the effect of Y enterprise software project quality management. The problems such as imperfect quality management system, lack of effective project management tools, lack of effectiveness of quality control measures and lack of measurement items in quality management of enterprise software project are studied in depth. On the basis of GJB5000A standard, the quality management system of "double tree frame" software project is put forward in view of the existing problems. First of all, the paper analyzes and researches from four aspects: system construction, quality assurance, tool support and measurement analysis. In the aspect of system construction, the contents of organization planning, overall design, document compilation, implementation and maintenance of quality system are worked out, and the steps and methods of checking the validity of system operation are put forward. In the aspect of quality assurance, the work content and problem solving method of quality assurance are put forward, and the standard of QA working effect test is established. In the aspect of tool support, the criterion of tool selection is given, and the method to test the validity of tool is put forward. In the aspect of measurement analysis, the measurement targets and metrics of enterprises are established, and the steps and activities to test the effectiveness of measurement are proposed. Secondly, the author expounds the application of "double tree frame" software project quality management system in Y enterprise in detail, and gives the evaluation of application effect. Finally, the application situation is summarized in the conclusion, and the future research direction is clarified.
【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.5
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