基于胜任特征模型的H公司中层管理人员培训研究

发布时间：2018-03-27 18:12

本文选题：胜任特征模型　切入点：中层管理人员　出处：《广西大学》2013年硕士论文

【摘要】：在竞争不断加剧,市场环境不断变化的背景下,探索管理者在变化的环境中如何表现优异、取得成功的胜任特征模型,已成为人力资源开发应用的核心指导思想。目前,越来越多的学者将胜任特征理论应用到企业培训体系建设中,实现了胜任特征理论在培训实践中的扩展。对劳动密集型的沐浴业而言,由于受到从业人员素质普遍偏低,行业内部高级人才缺乏,企业内部管理薄弱等行业特点的影响,将胜任特征模型引入该行业管理研究实为罕见,专门针对该行业中层管理人员培训的研究更甚少。本文以沐浴业中的某中型企业——H公司的中层管理人员的培训工作为研究对象,运用胜任特征理论,采取关键行为事件访谈法、核检表法等研究方法,构建了中层管理人员胜任特征模型。以此为基础,对H公司中层管理人员培训工作中的培训需求分析、培训计划制定、培训的组织与实施、培训效果评估、培训制度制定、培训课程体系提出了优化措施,并针对优化措施提出了组织保障、讲师队伍保障及培训时间、经费保障的思路。本文研究的内容恰能丰富胜任特征模型在沐浴业企业内部管理研究方面的研究成果,为沐浴业今后的管理实践提供了参考。
[Abstract]:Under the background of increasing competition and changing market environment, it has become the core guiding ideology of human resources development and application to explore how managers perform well and succeed in the changing environment. More and more scholars apply competency theory to the construction of enterprise training system and realize the expansion of competency theory in training practice. Due to the lack of senior talents and weak internal management in the industry, it is rare to introduce competency model into the industry management research, especially for the training of middle-level managers in this industry. This paper takes the training of middle-level managers in a medium-sized enterprise in bath industry as the research object, applies competency theory, adopts the key behavior event interview method, check list method and other research methods. On the basis of this model, the training needs analysis, training plan formulation, training organization and implementation, training effect evaluation, training system formulation in the training of middle-level managers in H Company are analyzed. The optimization measures are put forward in the training course system, and the ideas of organization guarantee, lecturer troop guarantee, training time and fund guarantee are put forward. The content of this paper can enrich the research results of competency model in the internal management of bathing enterprises, and provide a reference for the future management practice of bath industry.
【学位授予单位】：广西大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.92

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