转型背景下国内银行总部建筑空间设计探索

发布时间：2018-06-21 14:36

本文选题：银行总部 + 转型　；参考：《清华大学》2013年硕士论文

【摘要】：随着信息社会背景下金融业的繁荣，我国银行建筑日益发展成熟。当前兴起的银行转型进一步推进了银行从服务理念到内部管理结构的变革。这种转变影响到银行办公管理人员的办公交流模式以及银行与客户之间的关系，并进一步作用于建筑这一空间载体，导致当代我国银行建筑空间形态的变革。在此背景下，本文对我国银行总部建筑进行大量实地调研与资料研究，旨在研究银行转型对银行建筑空间带来的转变。研究以来自组织管理学的西方银行再造理论为理论依据，并结合案例比较分析与实地调研，最终落实于项目设计进行实践性探索。银行转型的实施，使银行内企业结构以及工作方式发生转变，在银行总部建筑内在功能布局与外在空间形态都形成潜移默化的影响。银行转型可分为组织结构改革与业务流程再造两方面，前者可支配银行总部建筑的整体功能布局与组织形态，后者影响到营业空间部分的组织布局设计。新型银行总部功能空间发生优化，功能面积配比发生适应性调整，其组织布局具有复合化特征，并在形态上向流动化、透明化发展。另外，银行转型中业务流程的再造以及服务理念的提升，使银行营业空间亟需更大的转变，新的营业空间需要适应业务流程的优化，通过客户群划分以提供层级化的服务，并进一步通过客户流线设计以及功能区模块化管理，保证内部空间的合理性与人性化设计，提高服务质量与效率。本文研究对象为国内银行总部建筑，并将设计研究的重点限定于营业空间部分，主要考虑营业空间是银行建筑中较为独特的空间单元，，并希望以此为例对银行建筑设计中的小部分进行深入分析研究。力求对今后关于银行建筑空间的组织形式与营业空间的深化设计实践具有参考价值。
[Abstract]:With the prosperity of the financial industry in the background of information society, the banking architecture of our country is developing and maturing day by day. The current banking transformation has further promoted the transformation from service concept to internal management structure. This kind of change affects the office communication mode of the bank office manager and the relationship between the bank and the customer, and further acts on the space carrier of the building, which leads to the transformation of the space form of the contemporary bank building in our country. Under this background, this paper carries on a lot of field investigation and data research to the bank headquarters building of our country, in order to study the transformation that the bank transformation brings to the bank building space. The study is based on the western theory of bank reengineering from organizational management, and combined with case analysis and field investigation, and finally implemented in the project design for practical exploration. With the implementation of bank transformation, the internal enterprise structure and working mode are changed, and the internal functional layout and external space form of the bank headquarters have a subtle influence. Bank transformation can be divided into two aspects: organizational structure reform and business process reengineering. The former can control the overall functional layout and organizational form of the bank headquarters building, while the latter affects the organizational layout design of the business space part. The function space of the new bank headquarters is optimized, the proportion of function area is adjusted adaptively, and its organization layout has the characteristics of compound, flowing and transparent in form. In addition, the reengineering of the business process and the promotion of the service concept in the transformation of the bank make the business space of the bank urgently need to change. The new business space needs to adapt to the optimization of the business process and to provide hierarchical services through the division of the customer base. Furthermore, through customer streamline design and function area modularization management, the rationality and humanization design of internal space are guaranteed, and the service quality and efficiency are improved. The research object of this paper is the headquarters building of the domestic bank, and the emphasis of the design research is limited to the business space part, mainly considering that the business space is the unique space unit in the bank building. And hope to take this as an example to the bank architectural design in a small part of in-depth analysis and research. It is of reference value for the further design practice of the organization form and business space of the bank building space in the future.
【学位授予单位】：清华大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：TU247.1;TU243.2

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