基于QFD的石化工程设计质量控制研究
发布时间：2018-08-25 11:27
【摘要】：石化工程项目资金占用多、技术要求高、建设周期长、安全风险大,作为工程项目的龙头,设计对石化工程项目的质量起到决定性的作用。执行工程设计标准是国家、行业规定的基本要求,也是工程设计质量控制的重要环节。而顾客的需求往往是高于标准的,从顾客角度出发,把顾客的心声结合到工程设计中,是更有效和高层次地提高工程质量和顾客满意度的方法。本文在吸收前人已有研究成果的基础上,运用质量功能展开(QFD)的质量控制方法,提出一套石化工程设计质量保证和控制体系。模型具体主要包括:顾客需求分析、技术特性分析、顾客需求-技术特性相关关系矩阵的构建、顾客需求与技术特性重要度的变换、设计文件分析、技术特性-设计文件相关关系矩阵的构建、技术特性与设计文件重要度的变换、设计质量控制重点提出等。而后也将建立的模型在笔者所任职H公司进行算例应用,对石化工程设计进行质量控制重点的定量分析,得到基于QFD的石化工程设计文件重要度排序,并就得到的重点设计文件提出质量控制措施及控制要点建议。最后得到的主要研究成果包括:提出基于QFD的石化工程设计质量控制模型;建立基于QFD的石化工程设计质量控制模型的应用算例。作为以顾客需求为驱动的设计质量控制方法,提出的基于QFD的质量控制模型能够在设计中贯彻顾客的意图、提高顾客满意度,对石化工程设计企业提高顾客满意度及控制设计质量具有重要意义。
[Abstract]:As the leading project of petrochemical project, design plays a decisive role in the quality of petrochemical engineering project because of its large capital occupation, high technical requirement, long construction period and high safety risk. Carrying out engineering design standard is the basic requirement of national and trade regulation, and it is also an important link of engineering design quality control. However, the customer's demand is always higher than the standard. From the customer's point of view, combining the customer's voice with the engineering design is a more effective and high-level method to improve the engineering quality and customer satisfaction. On the basis of absorbing the previous research results, this paper puts forward a set of quality assurance and control system of petrochemical engineering design based on the quality control method of (QFD) using quality function. The model mainly includes: customer demand analysis, technical characteristic analysis, the construction of customer demand-technology characteristic correlation matrix, the transformation of customer demand and technical characteristic importance, the analysis of design file. The construction of correlation matrix between technical characteristics and design documents, the transformation of technical characteristics and importance of design documents, the key points of design quality control, etc. Then the established model is applied in the author's company H to carry out quantitative analysis on the quality control of petrochemical engineering design, and the order of importance degree of petrochemical engineering design file based on QFD is obtained. And put forward the quality control measures and key points for the key design documents. Finally, the main research results are as follows: put forward the petrochemical engineering design quality control model based on QFD, and establish the application example of petrochemical engineering design quality control model based on QFD. As a customer-demand-driven design quality control method, the proposed quality control model based on QFD can carry out the customer's intention in the design and improve customer satisfaction. It is of great significance for petrochemical engineering design enterprises to improve customer satisfaction and control design quality.
【学位授予单位】：华东理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TE681
本文编号：2202739
[Abstract]:As the leading project of petrochemical project, design plays a decisive role in the quality of petrochemical engineering project because of its large capital occupation, high technical requirement, long construction period and high safety risk. Carrying out engineering design standard is the basic requirement of national and trade regulation, and it is also an important link of engineering design quality control. However, the customer's demand is always higher than the standard. From the customer's point of view, combining the customer's voice with the engineering design is a more effective and high-level method to improve the engineering quality and customer satisfaction. On the basis of absorbing the previous research results, this paper puts forward a set of quality assurance and control system of petrochemical engineering design based on the quality control method of (QFD) using quality function. The model mainly includes: customer demand analysis, technical characteristic analysis, the construction of customer demand-technology characteristic correlation matrix, the transformation of customer demand and technical characteristic importance, the analysis of design file. The construction of correlation matrix between technical characteristics and design documents, the transformation of technical characteristics and importance of design documents, the key points of design quality control, etc. Then the established model is applied in the author's company H to carry out quantitative analysis on the quality control of petrochemical engineering design, and the order of importance degree of petrochemical engineering design file based on QFD is obtained. And put forward the quality control measures and key points for the key design documents. Finally, the main research results are as follows: put forward the petrochemical engineering design quality control model based on QFD, and establish the application example of petrochemical engineering design quality control model based on QFD. As a customer-demand-driven design quality control method, the proposed quality control model based on QFD can carry out the customer's intention in the design and improve customer satisfaction. It is of great significance for petrochemical engineering design enterprises to improve customer satisfaction and control design quality.
【学位授予单位】：华东理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TE681
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