云计算时代YT公司IT发展新趋势研究

发布时间：2018-05-27 03:16

本文选题：云计算 + 信息技术服务管理　；参考：《西南财经大学》2013年硕士论文

【摘要】：六年多前的2006年8月,当谷歌CE0埃里克·施密特在圣何塞的搜索引擎大会上第一次从商业角度提出“云计算”概念时,人们还不清楚它将会走多远,但六年后的今天,云计算产品和服务已经逐渐发展成熟,成为信息技术发展的新方向。以云计算服务和应用为中心,以移动互联网和社交网络为载体的云计算时代已经来临,云计算已经成为推动当今移动互联网和社交网络高速发展的最重要技术支持。以云计算为代表的信息技术变革不但正潜移默化改变着人们的生活方式和沟通方式,而且因其独具创新的技术应用模式给企业的未来带来了更加广阔的想象空间。然而,云计算在为企业提升信息技术核心竞争力的同时,同样也为企业IT部门带来了巨大的挑战,作为企业信息技术主要推动者的IT部门将不得不面对和解决诸如“云计算所带来的信息技术商品化趋势下如何调整IT战略?”和“云计算时代如何对信息技术服务消费化和社交网络化趋势做出回应?”等诸多问题。本论文以高科技跨国企业YT公司IT部门在云计算时代的变化和调整为研究对象,运用管理学知识和战略管理理论,首先对云计算时代之前的YT公司IT部门状况进行了分析,并罗列了IT部门在云计算时代所面临的各种机遇和挑战,然后分别介绍了YT公司工T部门在IT技术战略方面和IT服务管理所作出的管理变革,并分析了云计算在这些管理变革中所起到的作用。在IT服务管理变革中,主要探讨了YT公司以ITIL V3IT服务生命周期理念为指导的最佳实践和IT服务平台向云计算平台的迁移。而在IT技术战略管理变革中,则着重研究了YT公司在IT消费化和IT社交化方面所做的尝试和努力。最后,本文还对YT公司IT部门在云计算时代的战略定位变化进行了详细分析和探讨,并提出了“IT战略地位并不会随信息技术商品化而丧失,其对于企业的战略价值反而越来越重要”的观点。本文最后对以YT公司为代表的跨国企业IT发展的新趋势和其特点做了总结,希望通过对国外先进企业信息技术战略管理的最新理念和实践的介绍,帮助国内企业更清晰认识信息技术对企业的战略价值,并且推动国内企业IT组织向“创新中心”和“价值中心”的转变,最终利用以云计算为代表的信息技术构建新的企业信息化管理模式,给未来企业的运营和发展带来质的飞跃。
[Abstract]:More than six years ago, in August 2006, when Eric Schmidt, Google's CE0, first introduced the concept of "cloud computing" from a business perspective at the search engine conference in San Jose, it was not clear how far it would go, but six years later, Cloud computing products and services have gradually developed and become a new direction of information technology development. Cloud computing era, which is centered on cloud computing services and applications and based on mobile Internet and social networks, has come. Cloud computing has become the most important technology support to promote the rapid development of mobile Internet and social networks. The change of information technology represented by cloud computing is not only changing people's way of life and communication, but also bringing wider imagination space to the future of enterprises because of its unique and innovative technology application mode. However, cloud computing not only enhances the core competitiveness of information technology for enterprises, but also brings enormous challenges to IT departments of enterprises. As the main driver of enterprise information technology, IT departments will have to face and solve such as "how to adjust IT strategy in the trend of commoditization of information technology brought by cloud computing?" And "how does the cloud computing era respond to trends in the consumption of information technology services and social networking?" And so on many questions. This paper takes the change and adjustment of IT department of YT Corporation in the cloud computing era as the research object, applies the knowledge of management and strategic management theory, firstly analyzes the situation of IT department of YT Company before the cloud computing era. It lists the opportunities and challenges that IT departments face in the cloud computing era, and then introduces the management changes in IT technology strategy and IT service management in YT Company respectively. It also analyzes the role of cloud computing in these management changes. In the transformation of IT service management, YT mainly discusses the best practice guided by the concept of ITIL V3IT service lifecycle and the migration of IT service platform to cloud computing platform. In the change of IT technology strategic management, YT company's attempt and effort in IT consumptionization and IT socializing are studied emphatically. Finally, this paper analyzes and discusses in detail the strategic positioning changes of IT department of YT Company in the cloud computing era, and points out that "IT strategic position will not be lost with the commercialization of information technology." On the contrary, the strategic value of the enterprise is becoming more and more important. Finally, this paper summarizes the new trend and characteristics of IT development in multinational enterprises represented by YT Company, and hopes to introduce the latest ideas and practices of IT strategic management in foreign advanced enterprises. To help domestic enterprises to understand more clearly the strategic value of information technology to enterprises, and to promote the transformation of IT organizations from domestic enterprises to "innovation centres" and "value centres". Finally, the information technology represented by cloud computing is used to construct a new enterprise information management model, which brings a qualitative leap to the operation and development of enterprises in the future.
【学位授予单位】：西南财经大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F270.7;F416.6

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