视频用户体验理论与实践

发布时间：2018-08-26 20:18

【摘要】：随着视频服务逐渐成为人们获取信息的主要途径之一,消费者对观看体验的要求不断提高,视频用户体验质量已经成为视频服务的主要竞争因素。首先对用户体验质量理论进行了系统的阐述,指出了用户体验质量与服务质量之间的差别和联系,同时给出了用户体验评价方法的主要步骤和视频质量评价的具体方法。进一步地,对我国现阶段视频用户体验评价研究及标准化的进展进行详细介绍,概括了目前我国视频服务的用户体验现状并给出了相关的改进方向意见。
[Abstract]:With video service gradually becoming one of the main ways for people to obtain information, consumers' demand for viewing experience is increasing, and the quality of video user experience has become the main competition factor of video service. Firstly, the theory of user experience quality is systematically expounded, and the difference and relation between user experience quality and quality of service are pointed out. At the same time, the main steps of user experience evaluation method and the concrete method of video quality evaluation are given. Furthermore, the research and standardization of video user experience evaluation in China are introduced in detail, and the current situation of video user experience in China is summarized and some suggestions for improvement are given.
【作者单位】：上海交通大学图像通信与网络工程研究所;未来媒体网络协同创新中心;
【基金】：国家自然科学基金资助项目(No.61671296,No.61527804)~~
【分类号】：TN919.8

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