临床科室对消毒供应室满意度调查分析及对策
本文关键词：临床科室对消毒供应室满意度调查分析及对策，由笔耕文化传播整理发布。
《Modern Clinical Nursing》 2008-04
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临床科室对消毒供应室满意度调查分析及对策
Objective To investigate the satisfaction degree of clinical departments with the supply room so as to find the problems and improve service quality. Method The self-designed questionnaire on satisfaction degree with the supply room was adopted to conduct investigation among 80 workers from the clinical departments. Result The satisfaction rates with service attitude,effective communication between supply room and clinical departments and supply of disinfected articles were 94.4%, 92.5% and 96.2% respectively. Conclusion In order to boost the degree of satisfaction from clinical division, the staff of the supply room should improve their service attitude, raise their professional ability, and enhance communication with clinical departments so as to continue their improvement of service quality.
【Key Words】：
【CateGory Index】：
R197.3
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本文关键词：临床科室对消毒供应室满意度调查分析及对策，由笔耕文化传播整理发布。
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