“有求必应”:问题、后果与出路

发布时间：2018-08-29 14:13

【摘要】：11 0报警服务“有求必应”的承诺在公安机关和群众的认识及实践中遇到了很大问题 :从公安机关来看 ,首先是认识不统一 ,具体表现为肯定、部分肯定和否定的不同观点 ;其次是行动的不一致 ,具体可分为践诺型、弹性践诺型和不践诺型。从群众来看 ,认识上出现了误解与曲解 ,行动上出现了误用、滥用与骚乱。这些问题的严重后果是 :践诺型不堪重负 ,弹性践诺型可能失信于民 ,不践诺型必然失信于民 ;越俎代庖、助长其他政府部门的官僚主义习气 ;非专业的硬性处置会危及群众甚至处警人员的安全 ;不利于树立勤劳以及勇于战胜困难的社会风尚 ;延误对有危难的求助者的帮助。解决这些问题及消除不良后果的根本出路在于将“有求必应”的范围明确界定在公安机关的职责之内。
[Abstract]:The promise of "asking for help" has encountered great problems in the cognition and practice of the public security organs and the masses: from the perspective of the public security organs, the first is that the understanding is not unified, and the concrete manifestation is affirmation. The second is the inconsistency of action, which can be divided into three types: the type of practice, the type of elasticity and the type of no practice. From the mass point of view, there are misunderstanding and misinterpretation in cognition, misuse, abuse and disturbance in action. The serious consequences of these problems are as follows: the type of implementation of promise is overburdened, the type of elasticity is likely to be broken by the people, the type of not keeping the type of promise is bound to be broken by the people, and the type of commitment is bound to be broken by the people, and the bureaucratic habits of other government departments are encouraged; Non-professional hard handling will endanger the safety of the masses and even the police; it is not conducive to the establishment of hard-working and the courage to overcome difficulties of the social style; delay to help those in need of help. The basic way out for solving these problems and eliminating adverse consequences lies in clearly defining the scope of "seeking and responding" within the responsibilities of the public security organs.
【作者单位】：中国人民公安大学
【分类号】：D631

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