网络群体性事件及其治理机制研究
发布时间：2018-11-27 19:49
【摘要】：进入新世纪以来，，飞速发展的中国互联网事业给人们的生活带来了越来越大的便利，但同时也滋生了一些不容忽视的新问题，如网络群体性事件便是其中的典型。网络世界的信息传播速度是现实社会中任何一种手段都无法比拟的，社会中矛盾焦点问题的相关信息在网络中会迅速蔓延开来，引起大量社会背景相似的利益群体和社会阶层的情绪共鸣。这些人在网络中聚集形成网络群体，集中发布、转播、评论信息，形成了对社会生活甚至民主政治进程都产生一定影响的网络群体性事件。然而目前在应对网络群体性事件的实践中，政府普遍对网络群体性事件认识不足，手段滞后，常常无法妥善处理事件、消除影响、修复形象，反而激化矛盾，使事件愈演愈烈，以致产生各种负面效应。笔者据此提出“网络群体性事件及其治理机制研究”这一论题，从界定网络群体性事件的概念入手，进而分析其特性和各阶段的表现，挖掘其深层原因，在此基础上构建具有针对性的网络群体性事件治理机制。 本文运用文献分析为主，案例分析为辅的研究方法，逐步深入地解析网络群体性事件，并在此基础上提出应对网络群体性事件的理论框架和实践思路。本文围绕网络群体性事件及其治理机制的相关问题，分为四个部分进行论述。第一部分首先介绍了研究背景、目的及意义，相关研究的现状、研究思路方法和理论等研究的基础问题。接下来的第二部分在分析评述的基础上对网络群体性事件进行了概念界定，明确了网络群体性事件的发生过程，最后从参与主体、诉求目标、行为模式三个方面分析了网络群体性事件的特征。第三部分借助危机管理划分“三阶段模型”把网络群体性事件划分为“潜伏——萌发阶段”“扩散——衰退阶段”“平息——消亡阶段”，并深入分析了各阶段的表现及影响因素。第四部分提出了具体的治理机制，这是本文落脚点。治理机制的构建借鉴了危机管理阶段划分理论作为框架结构的支撑、治理理论作为具体措施的价值导向，按照从整体到部分的顺序，先从主体、原则、框架三方面总括性地提出了网络群体性事件治理机制的宏观架构，在此宏观架构内具体构建了相互联系、共同作用的网络群体性事件的预防机制、应急机制和事后恢复机制，并对每一机制所包含的部分作了较为详细的阐述，该机制具有一定的针对性和可操作性。预防机制囊括了利益协调、冲突化解、政府形象建设、教育引导、网络治理，是网络群体性事件治理机制中的关键环节。应急机制包含了应急预案机制、信息预警机制和快速反应机制，是网络群体性事件治理机制中的主体环节。恢复机制则强调的是对事件的后续治理和从中汲取更新和进步的力量，对整个网络群体性事件治理机制的完整和有机运行有着不可替代的作用。
[Abstract]:Since entering the new century, the rapid development of China's Internet cause has brought more and more convenience to people's life, but at the same time, there are also some new problems that can not be ignored, such as the network group event is the typical one. The speed of information dissemination in the network world is unparalleled by any means in the real society, and the relevant information of the contradictions in the society will spread rapidly in the network. A large number of similar social backgrounds of interest groups and social strata of emotional resonance. These people gather in the network to form a network group, distribute, broadcast and comment on the information, forming a network group event that has a certain impact on social life and even the democratic political process. However, in the practice of dealing with the network group events, the government generally has insufficient understanding of the network group events, and the means lag behind, so it is often unable to properly deal with the events, eliminate the influence, repair the image, but instead intensify the contradictions and make the events become more and more serious. Resulting in all kinds of negative effects. Based on this, the author puts forward the topic of "study of network group events and their governance mechanism", starting with defining the concept of network group events, and then analyzing its characteristics and the performance of various stages, excavating its deep reasons. On this basis, a targeted governance mechanism of network group events is constructed. Based on the research method of literature analysis and case analysis, this paper analyzes the network group events step by step, and then puts forward the theoretical framework and practical ideas to deal with the network group events. This paper is divided into four parts about the related problems of network group events and their governance mechanism. The first part introduces the background, purpose and significance of the research, the current situation of the relevant research, research ideas and theoretical issues. Then the second part defines the concept of the network group event on the basis of the analysis and comments, and clarifies the process of the network group event, and finally, from the participation subject, the appeal goal, This paper analyzes the characteristics of network group events from three aspects of behavior pattern. The third part divides the network group events into "latent-germinating stage", "diffusion-recession stage" and "appeasing-dying stage" with the help of the "three stage model" of crisis management. The performance and influencing factors of each stage are analyzed in depth. The fourth part puts forward the specific governance mechanism, which is the foothold of this paper. The construction of governance mechanism draws lessons from the theory of division of crisis management stage as the support of frame structure, the theory of governance as the value orientation of concrete measures, according to the order from the whole to the part, first from the subject, the principle. In the framework three aspects, the macro framework of the governance mechanism of network group events is put forward, in which the prevention mechanism, emergency mechanism and recovery mechanism of network group events, which are related to each other and interact with each other, are constructed concretely. And the part of each mechanism is described in detail, this mechanism has certain pertinence and maneuverability. The prevention mechanism includes interest coordination, conflict resolution, government image construction, education guidance and network governance, which are the key links in the governance mechanism of network group events. The emergency mechanism includes emergency plan mechanism, information early warning mechanism and rapid response mechanism, which is the main link of the network group event management mechanism. The recovery mechanism emphasizes the following governance of events and draws the power of renewal and progress, which plays an irreplaceable role in the integrity and organic operation of the whole network group event governance mechanism.
【学位授予单位】：西南政法大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D631.43
[Abstract]:Since entering the new century, the rapid development of China's Internet cause has brought more and more convenience to people's life, but at the same time, there are also some new problems that can not be ignored, such as the network group event is the typical one. The speed of information dissemination in the network world is unparalleled by any means in the real society, and the relevant information of the contradictions in the society will spread rapidly in the network. A large number of similar social backgrounds of interest groups and social strata of emotional resonance. These people gather in the network to form a network group, distribute, broadcast and comment on the information, forming a network group event that has a certain impact on social life and even the democratic political process. However, in the practice of dealing with the network group events, the government generally has insufficient understanding of the network group events, and the means lag behind, so it is often unable to properly deal with the events, eliminate the influence, repair the image, but instead intensify the contradictions and make the events become more and more serious. Resulting in all kinds of negative effects. Based on this, the author puts forward the topic of "study of network group events and their governance mechanism", starting with defining the concept of network group events, and then analyzing its characteristics and the performance of various stages, excavating its deep reasons. On this basis, a targeted governance mechanism of network group events is constructed. Based on the research method of literature analysis and case analysis, this paper analyzes the network group events step by step, and then puts forward the theoretical framework and practical ideas to deal with the network group events. This paper is divided into four parts about the related problems of network group events and their governance mechanism. The first part introduces the background, purpose and significance of the research, the current situation of the relevant research, research ideas and theoretical issues. Then the second part defines the concept of the network group event on the basis of the analysis and comments, and clarifies the process of the network group event, and finally, from the participation subject, the appeal goal, This paper analyzes the characteristics of network group events from three aspects of behavior pattern. The third part divides the network group events into "latent-germinating stage", "diffusion-recession stage" and "appeasing-dying stage" with the help of the "three stage model" of crisis management. The performance and influencing factors of each stage are analyzed in depth. The fourth part puts forward the specific governance mechanism, which is the foothold of this paper. The construction of governance mechanism draws lessons from the theory of division of crisis management stage as the support of frame structure, the theory of governance as the value orientation of concrete measures, according to the order from the whole to the part, first from the subject, the principle. In the framework three aspects, the macro framework of the governance mechanism of network group events is put forward, in which the prevention mechanism, emergency mechanism and recovery mechanism of network group events, which are related to each other and interact with each other, are constructed concretely. And the part of each mechanism is described in detail, this mechanism has certain pertinence and maneuverability. The prevention mechanism includes interest coordination, conflict resolution, government image construction, education guidance and network governance, which are the key links in the governance mechanism of network group events. The emergency mechanism includes emergency plan mechanism, information early warning mechanism and rapid response mechanism, which is the main link of the network group event management mechanism. The recovery mechanism emphasizes the following governance of events and draws the power of renewal and progress, which plays an irreplaceable role in the integrity and organic operation of the whole network group event governance mechanism.
【学位授予单位】：西南政法大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D631.43
【参考文献】
相关期刊论文 前10条
1 郜绍辉;;论治理理论:内涵、困境及适用性[J];安阳工学院学报;2009年03期
2 杨久华;;关于当前我国网络群体事件的研究[J];北京青年政治学院学报;2009年03期
3 陈华;;互联网站从事登载新闻业务的十年历程回顾与信息服务法治管理路径[J];北京社会科学;2011年02期
4 黄
本文编号：2361856
本文链接：https://www.wllwen.com/shekelunwen/gongan/2361856.html
