社工介入交通事故调解初探

发布时间：2019-04-04 16:23

【摘要】：随着我国经济的快速增长及人民生活水平的提高，机动车和驾驶人数量也在快速增长，道路交通事故引发的矛盾纠纷数量逐年上升，因对处理结果不满意的事故次数也相应增加,双方当事人容易激化矛盾，进而引发的群体性堵路、上访案件时有发生，对当地人民群众的生产生活、社会稳定造成不良影响，因此，道路交通事故调解工作也逐步成为社会普遍关注的热点问题。道路交通事故调解工作也逐步成为社会普遍关注的热点问题，调解是需要双方当事人的合意的，只有双方当事人一致同意调解才可能进行，因此，必须由一方当事人首先提出愿意调解的意向，并经另一方当事人认同，才有可能会有下一步的调解工作，但在实践中，提出调解意愿的一方当事人往往不会亲自向对方当事人提出，因为即使向对方当事人主动提出调解要求，也很难得到对方的响应，反而会让对方当事人误解为自己一方占有道理，占住强势地位，从某种程度上反而会促使对方当事人抵制调解的意向加强，而交警部门因警力不足，缺乏专业调解经验，存在相当一部分案件无法成功调解，因此，专业社工介入交通事故调解工作，运用专业的工作方法和技能对事故双方当事人进行调解，是当前转型时期道路交通事故调解工作的有益补充，本文结合在道路交通事故纠纷调解工作的实际，对社会工作者介入道路交通事故纠纷调解工作的可行性和可操作性进行初步探讨，目的是通过社会工作者的介入，进一步提高道路交通事故纠纷调解率，提升当事人对纠纷解决结果的满意度，，最大限度地促进社会和谐。
[Abstract]:With the rapid growth of China's economy and the improvement of people's living standards, the number of motor vehicles and drivers is also growing rapidly, and the number of contradictions and disputes caused by road traffic accidents is increasing year by year. As a result of the corresponding increase in the number of accidents that are not satisfied with the handling results, the parties on both sides are prone to exacerbate contradictions, thereby causing mass road blockages, and petitioning cases occur from time to time, causing adverse effects on the production and life of the local people and on the social stability of the local people. Therefore, the mediation of road traffic accidents has gradually become a hot issue of social concern. Mediation of road traffic accidents has gradually become a hot issue of general concern in the society. Mediation requires the consent of both parties, and only with the unanimous consent of both parties can mediation be carried out. It is only if one of the parties first expresses their intention to conciliate and agrees with the other party that there is a possibility that there will be a next step in conciliation work, but in practice, A party who wishes to conciliate often does not bring it to the other party in person, because it is difficult to get a response from the other party even if the request for conciliation is made to the other party on its own initiative. On the contrary, the opposite party will be misunderstood as their own party has reason, occupy a strong position, to some extent will urge the other party to resist mediation intention to strengthen, and the traffic police department due to lack of police force, lack of professional mediation experience, There are quite a number of cases that cannot be successfully mediated. Therefore, professional social workers are involved in the mediation of traffic accidents and use professional working methods and skills to mediate the parties to the accident. It is a useful supplement to the mediation work of road traffic accident in the current transition period. This article combines the reality of the mediation work of road traffic accident dispute. This paper discusses the feasibility and maneuverability of social workers involved in the mediation of road traffic accident disputes, in order to further improve the mediation rate of road traffic accidents disputes through the intervention of social workers. Improve the satisfaction of the parties to the outcome of dispute resolution, maximize the promotion of social harmony.
【学位授予单位】：华中科技大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D631.5;D669.3

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