政府统计生产沟通缺陷识别与修复

发布时间：2018-11-11 17:32

【摘要】：正一般意义上讲,所有生产组织都要决策"生产什么、如何生产和为谁生产"~([1])。所有企业、国家统计机构都不能例外。政府统计生产决策的好坏,高度地依赖于生产者与用户之间良好的内外沟通,据此才能知道后者真正需要什么、知道后者对统计产品的评价;政府统计生产只有进行生产者之间的有效协调沟通,才能做好生产的分工和协作。不管是大组织中,还是小群体中,沟通失败都是非常普遍的现象。沟通的过程大致包括5个要素:沟通者、信息、媒介、接收者和反馈。沟通渠道是组织的一种属性。巴纳德的有效沟通7准则是:沟通渠道全员知晓、四通八达、简短直接、沟通程序经过既定的渠道、主管人员有能力、渠道畅通和可靠~([2])。
[Abstract]:In general, all production organizations should make decisions about "what to produce, how to produce and for whom" ~ (1). All enterprises, national statistical agencies are no exception. The good or bad decision of government statistical production depends highly on the good internal and external communication between producer and user so as to know what the latter really needs and how to evaluate the statistical products. Only through effective coordination and communication between producers, can government statistics and production do a good job of division of labor and cooperation. Communication failures are common in large organizations and small groups. The process of communication consists of five elements: communicator, information, media, receiver and feedback. Communication channel is an attribute of organization. Barnard's seven principles of effective communication are: communication channels are well known, accessible, short and direct, communication procedures go through established channels, supervisors are competent, channels are open and reliable ~ (2).
【作者单位】：西北师范大学;
【基金】：国家自然科学基金资助项目(71463052;70963011)
【分类号】：C829.2

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