城市环境客观绩效对公众满意度的影响关系及改进策略研究

发布时间：2018-03-18 03:03

本文选题：城市环境　切入点：客观绩效　出处：《现代城市研究》2017年03期 　论文类型：期刊论文

【摘要】：本研究使用中国35个大中城市的公众对城市环境满意度和城市环境客观绩效数据,通过回归分析的方法,对二者关系进行实证分析,研究结果表明:增加城市环境投入并不一定能带来公众满意度水平的提升,与理论假设不符;公众满意度与城市环境客观绩效中的效率呈现显著正相关关系,表明提高效率有助于满意度水平提升;公众满意度与客观绩效的效果性呈现极其显著的正相关关系,比起投入类和效率类指标与满意度的关系更加紧密,可见当前中国城市环境绩效需要重点关注并提高城市环境治理效果。研究最后从投入、产出和过程3个角度提出了提升城市环境公众满意度的相关策略。
[Abstract]:This study uses Chinese 35 large and medium-sized city of city public environment and city environment satisfaction objective performance data, by regression analysis method, the empirical analysis of the relationship between the two, the results show that the increase of city environmental input does not necessarily bring the public satisfaction level, is inconsistent with the theory hypothesis; the efficiency of public satisfaction with the city in the environment of objective performance showed significant positive correlation, that is helpful to improve efficiency and improve the level of public satisfaction; effect of satisfaction and objective performance are positively correlated significantly, compared to the relationship between the investment and efficiency indicators and satisfaction more closely, the Chinese city environmental performance need to focus on and improve the effect of environment study on the governance city. Finally from 3 aspects of input, output and process is proposed to enhance public satisfaction with the environment of the city related Strategy.

【作者单位】：同济大学经济与管理学院;
【分类号】：X21

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