An Analysis of Quality Management Practices on the Construct

发布时间：2021-01-11 22:39

　　建筑业的质量管理是指质量规划、控制和保证。通过对施工现场不同因素的控制,保证施工项目的质量管理。因此,本研究所评估的影响品质管理实施的因素各不相同。为了解本研究所考虑的各种因素的反应,作者编制了问卷。主要是从管理人员那里收集的原始数据,然后使用了不同的分析技术进行分析。结果表明,受访者对影响因素的反应,包括员工（教育、技能、培训和质量管理知识）、专业人员能力、产品/材料质量、监控、设计和严格遵守质量标准。建议营造一个鼓励员工发展技能、加强沟通、严格执行和遵守国际标准组织（ISO）认可的质量标准的氛围。 

【文章来源】：山东大学山东省 211工程院校 985工程院校 教育部直属院校

【文章页数】：103 页

【学位级别】：硕士

【文章目录】：
ABSTRACT
摘要
CHAPTER 1 INTRODUCTION
    1.1 Background Information
    1.2 Overview of DHA Valley
        1.2.1 The Characteristics of DHA Valley Project
        1.2.2 Features of the DHA
        1.2.3 DHA Valley Quality Policy & Objectives
    1.3 Problem Statement
    1.4 Justification of the study
    1.5 Aims and Objectives
        1.5.1 Aims
        1.5.2 Objectives
    1.6 Research Questions
    1.7 Research Limitations
CHAPTER 2 LITERATURE REVIEW
    2.1 Quality Management
        2.1.1 Project Quality Management
    2.2 Quality Management in Construction
    2.3 Project Management in Construction
    2.4 Project Monitoring and Controlling Tools
    2.5 Types of QM Cycles
        2.5.1 The Shewhart Cycle
        2.5.2 Four Phases of cycle
    2.6 Quality Management Factors
        2.6.1 Effective role of supervision in quality management
        2.6.2 Employee Training on Quality Management
        2.6.3 Communication among professionals and team
        2.6.4 Supplier Involvement
        2.6.5 Customer Satisfaction
    2.7 Quality Improvement in Construction
    2.8 Effective role of knowledge Management
    2.9 Research Gap
CHAPTER 3 RESEARCH METHODOLOGY & DATA COLLECTION
    3.1 Study Area of the Research
    3.2 Design of the Research
        3.2.1 Research Philosophy
        3.2.2 Research Approach
    3.3 Data Collection Method
        3.3.1 Process of Collection of Data
        3.3.2 Sample and Sample size
        3.3.3 Sampling Method
    3.4 Development of Questionnaire
    3.5 Data Analysis Technique
    3.6 Research Reliability Analysis
    3.7 Ethical Consideration
    3.8 Summary of the Chapter
CHAPTER 4 DATA ANALYSIS
    4.1 Demographics statistics
        4.1.1 Current Job Position
        4.1.2 Involvement in Construction Projects
        4.1.3 Working Experience
        4.1.4 Participants Education
    4.2 Quality Management Practices
        4.2.1 Quality Management Standard
        4.2.2 Project Management Tools
        4.2.3 Satisfaction about Quality Standard followed
        4.2.4 Spend Time to Ensure Quality
        4.2.5 Quality Certificates of Materials
    4.3 Factors Affecting Quality Management in Construction Project
    4.4 Discussion in the light of literature
    4.5 Summary of the Chapter
Chapter 5 Finding and Suggestions
    5.1 Key Findings
    5.2 Suggestions/Recommendations
        5.2.1 Employees Education, Skills and Training
        5.2.2 Supplier & Product Quality Management
        5.2.3 Employee Relation, Communication and Effective Teamwork
        5.2.4 Most effective Leadership and management
        5.2.5 Customer Satisfaction/ Feedback
    5.3 Future Research Direction
References
APPENDIX A: SURVEY QUESTIONNAIRE
    PART Ⅰ:DEMOGRAPHICS
    PART Ⅱ:EVALUATION OF CURRENT QM PRACTICES
    PART Ⅲ:QUALITY MANAGEMENT FACTORS
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