社交媒体在图书馆服务中的应用现状及对策研究

发布时间：2018-04-22 21:39

本文选题：社交媒体 + 图书馆服务　；参考：《东北师范大学》2017年硕士论文

【摘要】：随着移动互联网科技和移动终端应用的迅猛发展,现阶段己经进入了以互联网为主体渠道进行用户信息交流的时代,多而广,繁而杂的信息来源,多层次的社交方式使人们眼花练乱。社交媒体具有鼓励图书馆用户参与并形成网络互连、为图书馆用户提供个性化推荐指导服务等特点。在Web2.0时代,图书馆利用社交媒体的理念和技术,以及便捷的信息获取与共享特点,宣传并推广图书馆服务,获得用户的信任和依赖,从而提升图书馆服务水平。本文从用户服务出发,利用所在图书馆现有的图书期刊、数据库以及各种搜索引擎(百度、google等),搜集与本研究相关的图书资料,结合研究成果和最新研究动态,通过问卷调查、网络调研的方式总结社交媒体在图书馆服务中应用现状,并且针对存在的问题提出建设性的对策。本文结合图书馆用户服务的实际应用对社交媒体的理论与实践展开研究,内容共分为五章。第一章介绍了选题背景、研究目的及意义、研究方法等,根据国内外学者对社交媒体的研究情况进行分析,找出理论研究的侧重点,归纳、总结社交媒体对图书馆服务的应用;第二章研究社交媒体在国内外社交媒体的应用现状,通过国内外图书馆社交媒体服务的调查与对比,分析出国内外图书馆应用社交媒体的共同与差别;第三章提出图书馆现如今存在社交媒体的局限性、隐私保护观念淡薄、缺乏对用户需求的评估、服务理念淡薄、缺乏特色性服务等问题,并通过对如上提出的问题,分别阐释出对应的建立统一的管理和评估体系、制定有效的用户隐私保护制度、制定图书馆利用社交媒体服务的内容和功能上的特色等的解决方案;第四章理论联系实际,对图书馆微信应用平台案例进行分析,具体阐述图书馆社交媒体服务的应用;第五章进行全文总结,并列出了研究中的重点和不足之处。
[Abstract]:With the rapid development of mobile Internet technology and mobile terminal application, at this stage has entered the Internet as the main channel for user information exchange era, many and wide, complex and miscellaneous sources of information, The multi-level social way makes people's eyes jumble. Social media is characterized by encouraging library users to participate in network interconnection and providing library users with personalized recommendation and guidance services. In the era of Web2.0, libraries make use of the concept and technology of social media and the characteristics of convenient information acquisition and sharing, propagate and popularize library services, gain the trust and dependence of users, and thus improve the level of library services. Based on user service, this paper collects books and materials related to this research by using existing books, periodicals, databases and various search engines (Baidu / Google, etc.) in the library, combining with the research results and the latest research trends, and through questionnaire survey. This paper summarizes the current application of social media in library services and puts forward constructive countermeasures against the existing problems. This paper studies the theory and practice of social media based on the practical application of library user service, which is divided into five chapters. The first chapter introduces the background, research purpose and significance, research methods and so on. According to the domestic and foreign scholars' research situation of social media, find out the focus of theoretical research, sum up the application of social media to library service; The second chapter studies the current situation of the application of social media at home and abroad, through the investigation and comparison of the domestic and foreign library social media service, analyzes the common and difference between the domestic and foreign libraries in the application of social media; The third chapter points out that the library has the limitations of social media nowadays, the concept of privacy protection is weak, the lack of evaluation of users' needs, the weak concept of service, the lack of characteristic services and so on. The corresponding solutions of establishing a unified management and evaluation system, establishing an effective user privacy protection system, and making library use of the content and functional characteristics of social media services are explained respectively. Chapter four combines theory with practice. This paper analyzes the case of library WeChat application platform, expounds the application of library social media service in detail, summarizes the whole text in chapter 5, and lists the key points and deficiencies in the research.
【学位授予单位】：东北师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：G252

【参考文献】