社会共治模式下公共信息服务的绩效评估

发布时间：2018-05-07 11:43

本文选题：公共信息 + 信息服务　；参考：《情报资料工作》2017年03期

【摘要】：文章在分析公共信息服务绩效评估工具意义基础上,研究了公共信息服务绩效评估特点和原则,提出公共信息服务绩效评估应关注公众信息需求、关注多元服务价值、关注整体绩效,从公共信息服务的类型、过程、结果三个方面论述了社会共治模式下公共信息服务绩效评估的具体维度。建立在上述原则、维度等基础上的绩效评估结果可以通过"回溯式设计"指导公共信息服务社会共治模式的再思考,从而使公共信息服务在主体协调、政策制定、产品创新、流程优化等方面得到持续改进。
[Abstract]:On the basis of analyzing the significance of public information service performance evaluation tool, this paper studies the characteristics and principles of public information service performance evaluation, and points out that public information service performance evaluation should pay attention to public information demand and multi-service value. Focusing on the overall performance, this paper discusses the specific dimensions of the performance evaluation of public information services under the model of social co-governance from three aspects: the types, processes and results of public information services. The results of performance evaluation based on the above principles and dimensions can guide the rethinking of public information service social co-governance mode through "retrospective design", so that public information service can coordinate in subject, make policies and innovate products. Process optimization and other aspects of continuous improvement.
【作者单位】：苏州大学社会学院;
【基金】：国家社会科学基金重点项目“公共信息服务的社会共治及其法治化研究”(编号:16ATQ001)的阶段性成果之一
【分类号】：G252

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