安徽省高校图书馆网站用户交互服务调查与分析

发布时间：2018-06-25 13:44

本文选题：高校图书馆 + 交互服务　；参考：《安徽大学》2017年硕士论文

【摘要】：交互信息服务已经成为网站服务的发展趋势。高校图书馆网站作为高校师生利用图书馆资源的主要平台,网站交互服务尤为重要。完善的交互服务可以提高用户的使用粘性以及资源的利用率。目前关于高校图书馆交互服务在理论研究方面,对交互服务的理论研究不系统、不全面,在实践应用研究方面,对目前高校图书馆交互服务开展的现状及问题缺乏较为全面深入的调查研究,实践案例不少,但缺乏较为系统的经验总结和问题分析,对于如何进一步优化发展缺少深度探讨。本文旨在对安徽省高校图书馆网站用户交互服务展开调查与分析,对安徽省高校图书馆网站提供参考。通过网络对省内高校图书馆的交互服务进行现状调研,以及问卷调查对高校图书馆交互服务进行用户研究。同时,问卷调查和访谈对高校图书馆交互服务进行用户研究。根据综合调研的结果,就高校图书馆优化交互服务的理论问题、方法问题和管理措施问题进行深入探讨,从而使高校图书馆交互服务的开展得到进一步优化,使用户的满意度得到进一步提升。文章中主要分成三大部分进行探讨。第一部分(第1章):采用文献调查法,对国内外研究现状及背景进行介绍,概括网站用户交互服务的概念、内涵、类型等问题。第二部分(第2、3章):通过网络调研、问卷调查和访谈等方式从安徽高校图书馆网站用户交互服务的基本情况、以及用户使用参与度等方面进行调查,通过案例分析目前安徽高校图书馆网站用户交互服务的现状。第三部分(第4、5、6章):针对安徽省高校图书馆网站用户交互服务存在的问题,提出完善的建议,以期对安徽省高校图书馆网站交互服务提借鉴。
[Abstract]:Interactive information service has become the development trend of website service. As the main platform for teachers and students to make use of library resources, the interactive service of university library website is particularly important. Perfect interactive service can improve the usage stickiness of users and the utilization of resources. At present, the theoretical research on interactive services in university libraries is not systematic and comprehensive, and the theoretical research on interactive services is not systematic and comprehensive. The present situation and problems of interactive service in university libraries are lack of comprehensive investigation and research, and there are many practical cases, but lack of systematic experience summary and problem analysis, and lack of deep discussion on how to further optimize and develop. The purpose of this paper is to investigate and analyze the interactive service of university library website in Anhui province, and to provide a reference for Anhui university library website. The current situation of interactive service of university library in the province is investigated through network, and the users of interactive service of university library are investigated by questionnaire. At the same time, questionnaires and interviews are used to study the interactive services of university libraries. According to the results of comprehensive investigation, the theoretical problems, methods and management measures of optimizing interactive services in university libraries are discussed in depth, so that the interactive services of university libraries can be further optimized. User satisfaction is further improved. The article is divided into three parts to discuss. The first part (Chapter 1): this paper introduces the current situation and background of the research at home and abroad, and generalizes the concept, connotation and type of user interaction service. The second part (Chapter 2: 3): through network investigation, questionnaire survey and interview, the author investigates the basic situation of user interaction service of Anhui university library website, and user participation, etc. This paper analyzes the current situation of user interaction service of Anhui university library website by case study. The third part (chapter 4, chapter 5): aiming at the problems existing in the interactive service of university library website in Anhui province, the author puts forward some suggestions for reference to the interactive service of university library website in Anhui province.
【学位授予单位】：安徽大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：G258.6;G252

【参考文献】