基层医疗机构常用医疗设备用户评价分析

发布时间：2018-07-06 08:35

本文选题：基层医疗机构 + 医疗设备　；参考：《北京中医药大学》2014年硕士论文

【摘要】：随着新医改的持续推进,政府对基层医疗机构的投入不断加大。大量医疗设备的更新添置,使得基层医疗机构服务能力得到显著改善和提高。医疗设备是医疗机构实现其服务能力的重要工具,也是我国医疗卫生事业的重要硬件支撑条件。对现代医学科学而言,医疗设备有着不可替代的作用,很多疾病就是因为有了相应的医疗设备发明才得以战胜。对医疗设备进行评价,能够有效发掘医疗设备存在的问题和不足,帮助其改进功能性能。临床医务人员,即用户,是医疗设备的直接操作者和使用者。用户在使用医疗设备过程中,往往会形成自己的使用习惯和偏好,对医疗设备具有相对真实的期望和评价,从这个角度来讲,用户评价实质上是一个医疗机构对医疗设备的内在评价。研究目的：以X射线机和微波治疗仪两类基层常用医疗设备为例,从用户角度评价示范设备培训、服务、质量管理及运行情况,在此基础上探究基层常用医疗设备的用户评价。研究方法：本文使用的研究方法包括文献研究、抽样调查和数据处理方法。研究结果：培训方面：两类设备培训模式具有一定规律性,即生产厂家在第一个月内进行使用前技术培训,培训方式以现场培训为主,并在以后的时间内根据具体情况进行再培训,培训方式以远程培训为主。故障方面：X射线机出现故障设备数较多,严重程度较轻,故障处理结果良好,微波治疗仪在调查期内均未出现故障或事故情况,安全性和稳定性较高。质量管理及运行方面：用户对两类医疗设备整体满意度较高,设备功能配置适中,不存在功能缺欠；对部分指标用户满意度偏低,生产厂家应进行重点完善和补足。研究结论：用户对示范产品应用效果整体满意度较高,X射线机在基层医疗机构的应用情况不容乐观,其安全性和稳定性有待进一步完善,微波治疗安全性和稳定性较高,应加大推广力度。基层医疗机构应重视用户在医疗设备评价中的作用,加强大型医疗设备的再培训,加大优秀示范产品的推广力度。
[Abstract]:The medical equipment is an important tool for medical equipment to realize its service ability , and it is an important hardware supporting condition for medical and health care in our country .

The purpose of this study was to evaluate the user ' s evaluation of the general medical equipment in the grass - roots level , taking X - ray machine and microwave therapeutic equipment as an example , evaluating the training , service , quality management and operation of the demonstration equipment from the user ' s perspective .

Research methods : The research methods used in this paper include literature research , sample survey and data processing methods .

Research results : Training aspects : Two types of equipment training modes have certain regularity , that is , the manufacturer performs the pre - use technical training in the first month , the training mode is based on the on - site training , and the training mode is mainly based on remote training .
The user ' s satisfaction of some indexes is low , and the manufacturer should focus on perfecting and complementing each other .

Conclusion : The application of X - ray machine in basic medical institutions is not optimistic , the safety and stability of X - ray machine are to be further improved , the safety and stability of the microwave treatment should be further improved , the safety and stability of the microwave treatment should be further improved , and the popularization should be strengthened . The grass - roots medical institutions should pay attention to the role of users in the evaluation of medical equipment , strengthen the retraining of large medical equipment and increase the promotion of excellent demonstration products .
【学位授予单位】：北京中医药大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：R197.39

【参考文献】