公安机关突发事件舆情管理研究

发布时间：2017-12-28 07:12

本文关键词：公安机关突发事件舆情管理研究　出处：《长安大学》2015年硕士论文　论文类型：学位论文

【摘要】：近年公安机关突发事件时有发生,不少形成了舆情危机。突发事件的舆情管理已成为新时期公安机关执政能力的重要考验。尤其是微博、微信等新媒体出现并成为网络舆论生成和传播的主要平台,网络舆论已占据公众舆论的半壁江山。公安机关突发事件舆情管理不仅要守住传统媒体这一舆论阵地,更要充分利用官方微博、微信等新媒体去占领突发事件网络舆论的制高点和话语权。从尊重和保障公众知情权出发,用事实真相来回应公众关注的问题,引导舆论向正面发展。要建立完善的舆情监测研判机制,实现对突发事件舆情危机的早发现、早处置、早化解,力争将危机消灭在萌芽状态。本文在吸取了国内外学者对危机管理和舆论研究的基础上提出公安机关突发事件舆情管理的概念,分析了公安机关突发事件舆情的特点,以公共管理学、传播学、心理学等学科相关理论为依据,以广州火车站“5.6”暴力恐怖袭击案和深圳“5.26”特大交通事故的舆情应对进行案例分析,探讨当前公安机关在突发事件舆情管理的内在规律和主要问题,并根据危机生命周期等理论,提出了加强公安机关突发事件舆情管理的一般程序办法和主要原则。
[Abstract]:In recent years, public security organs have occurred emergencies, a lot of public opinion crisis has been formed. The public opinion management of emergencies has become an important test of the power of the public security organs in the new period. In particular, the emergence of new media, such as micro-blog and WeChat, has become the main platform for the generation and dissemination of network public opinion, and the network public opinion has occupied half of the public opinion. Public security organs' public opinion management should not only keep the traditional media position, but also make full use of official micro-blog, WeChat and other new media to occupy the commanding heights and discourse power of unexpected public opinion. Starting from respect for and guaranteeing the right to know the public, the truth is used to respond to the issues of public concern and guide public opinion to a positive development. We should establish a sound public opinion monitoring and judgement mechanism to achieve early detection, early disposal and early settlement of public opinion crisis, and try to eliminate the crisis in the bud. This paper draw on the basis of domestic and foreign scholars on crisis management and public opinion on the concept of emergency management of public opinion of the public security organs, analyzes the characteristics of the public security organs to emergency public opinion, public management, communication, psychology and other disciplines related theory as the basis, to respond to public opinion and the Guangzhou Railway Station "5.6" terrorist attacks and violence Shenzhen "5.26" accident case analysis, discusses the current public security organs in the inherent laws and the main problems of emergency management of public opinion, and on the basis of crisis life cycle theory, put forward to strengthen the emergency management of public opinion of the public security organs to the general procedure and main principles.
【学位授予单位】：长安大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D631.1;G206

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