论旅行社的安全保障义务

发布时间：2018-03-28 12:11

本文选题：旅行社　切入点：安全保障义务　出处：《西南大学》2009年硕士论文

【摘要】： 随着我国旅游业的迅速发展,旅游活动已日趋大众化,旅游法律关系也日益普遍而复杂。然而,我国旅游立法却相对滞后,旅游基本法仍然缺位,虽有相关行政法规和地方法规,但其立法层次较低,规定多有冲突,对旅行社安全保障义务的规定也比较少,从而加剧了旅行社对旅游者的人身和财产安全的忽视。从目前的法律规定来看,旅游行政法规规定了旅游行政管理部门安全保障监督检查职责,同时规定了旅行社的应当采取措施确保旅游活动安全,另外《消费者权益保护法》确定了消费者享有安全权以及经营者应当履行安全保障义务,但是一旦旅游安全事故发生,往往缺少直接、明确和足够的法律规范来解决纠纷,而多是依靠有关地方政府的政策和态度处理事故责任。安全在社会生活中受到普遍关注,是法律自身的价值之一,为法律所追求和保障。安全保障义务就是法律为了维护社会生活的安全所创设,并贯穿于诸多社会生活领域的制度。我国最高人民法院公布的《关于审理人身损害赔偿案件适用法律若干问题的解释》第六条直接规定了安全保障义务。旅行社的安全保障义务是安全保障义务的一种具体形态,它是旅行社对旅游者的人身、财产所负有的安全关照义务。保障旅游者在旅行过程中的人身、财产安全是旅游合同的基础性义务,是满足旅游者通过参与旅游活动、获得身心愉悦的根本保证。旅行社必须采取必要措施确保旅游者人身、财产安全不被侵害。不过,这一义务有特定的时空限制,即只在旅行社和旅游者之间的旅游合同关系存续期间存在,旅游合同关系结束,旅行社安全保障义务随之结束。旅行社怠于履行这一义务而造成旅游者人身、财权权益损害的,应当承担积极施救、损害赔偿等法律责任。鉴于我国旅游立法滞后的现状,要落实安全保障义务,切实保护旅游者的人身、财产权益,就必须完善我国旅游法律制度。笔者建议,从制定旅游基本法着手,结合旅游合同、旅游保险、旅游安全标准化和旅游事故赔偿,包括精神损害赔偿等,进行系统的法律规制。将旅行社的安全保障义务具体化、明确化,敦促旅行社重视旅游者的人身、财产安全,重塑旅行社和旅游者之间的和谐关系,促进旅游业健康和谐发展。
[Abstract]:With the rapid development of tourism in China, tourism activities have become more and more popular, and the legal relationship of tourism has become increasingly common and complex. However, the tourism legislation of our country lags behind, and the basic law on tourism is still absent. Although there are relevant administrative regulations and local laws and regulations, their legislative levels are relatively low, most of the provisions are in conflict, and the provisions on the safety and security obligations of travel agencies are also relatively few. This has aggravated the neglect of the personal and property safety of tourists by travel agencies. Judging from the current laws and regulations, tourism administrative regulations stipulate the duties of security supervision and inspection of tourism administrative departments. At the same time, it stipulates that travel agencies should take measures to ensure the safety of tourism activities. In addition, the Law on Protection of Consumer Rights and interests determines that consumers have the right to safety and the operators should fulfil their obligations of safety and security, but once a tourist safety accident occurs, There is often a lack of direct, clear and sufficient legal norms to resolve disputes, and most of them rely on the policies and attitudes of local governments to deal with the responsibility of accidents. Security is a common concern in social life, is one of the values of the law itself, for the pursuit and protection of the law. The duty of security is the creation of the law in order to maintain the safety of social life. And run through the system in many fields of social life. Article 6 of the interpretation of the applicable Law on the trial of personal injury compensation cases promulgated by the Supreme people's Court of China provides directly the duty of safety and security. Is a specific form of security obligation, It is the travel agency to the tourist's person, the property has the security care duty. To protect the person and property security of tourists in the course of travel is the basic obligation of the tourism contract, and is to satisfy the tourists by participating in tourism activities. Travel agencies must take the necessary measures to ensure that tourists' personal and property safety are not infringed upon. However, this obligation has specific temporal and spatial limitations. That is, only during the existence of the tourism contract relationship between the travel agency and the tourist, the tourism contract relationship ends, and the travel agency security obligation ends. The travel agency is lazy to fulfill this obligation and causes damage to the tourists' personal and financial rights and interests. Legal liability shall be borne for active rescue and compensation for damages. In view of the lagging status of tourism legislation in our country, in order to implement the duty of safety and security and to protect the rights and interests of tourists, we must improve the legal system of tourism in our country. The author suggests that we should start with the formulation of the basic law on tourism. Combined with tourism contract, tourism insurance, tourism safety standardization and compensation for tourism accidents, including compensation for mental injury, the system of legal regulation is carried out. It urges travel agencies to attach importance to the personal and property safety of tourists, to reshape the harmonious relationship between travel agencies and tourists, and to promote the healthy and harmonious development of tourism.
【学位授予单位】：西南大学
【学位级别】：硕士
【学位授予年份】：2009
【分类号】：D923

【引证文献】