网络消费欺诈行为的法律认定

发布时间：2018-04-16 18:58

本文选题：网络消费 + 欺诈行为　；参考：《吉林大学》2015年硕士论文

【摘要】：近年来，随着信息技术的迅速发展，网络消费已经渗透到人们的日常生活当中，作为互联网时代的重要组成部分，网络消费为我们的交易模式带来了日新月异的变化，对于消费者来说，一方面网络消费具有方便、快捷、全球化等方面的优势；另一方面网络消费的虚拟性、非现场性和高技术性等特点使消费者在网络消费的过程中更容易受到侵害，网络消费欺诈行为首当其冲。在我国现行立法中并没有对网络消费欺诈行为有一个准确的界定，这就导致了在消费者受到网店经营者的欺诈时，很难依法维权。因此，笔者在本文中讨论了如何对网络消费欺诈行为进行法律认定的问题，以此对该行为有一个准确的认识，这对维护消费者的合法权益，保障网络交易的有序进行，促进网络交易的稳定发展有着重要的意义。本文共分为四个部分：第一部分是关于网络消费欺诈行为的一般理论问题研究。笔者首先从网络消费欺诈行为的概念出发，，让大家了解到什么是网络消费欺诈行为。其次对网络消费欺诈行为的特点进行分析，认识到网络消费欺诈行为与传统的购物欺诈行为相比有着特殊性。最后阐述网络消费欺诈行为形成的原因有三点：一是网店经营者与消费者的信息不对称；二是网络这一交易媒介为欺诈行为提供了便利；三是消费者受到欺诈后维权意识薄弱及网络监管不力纵容了欺诈的蔓延。第二部分是对网络消费欺诈行为主体的认定。在网络交易中涉及到多方主体，除了经营者和消费者，还有网络交易平台提供者和物流承担者。当消费者遇到交易纠纷时，这三方主体互相推卸责任，让消费者维权产生困难。因此清楚的认识经营者、网络交易平台提供者与物流承担者之间到底谁是欺诈行为的主体显得十分重要。第三部分是对网络消费欺诈行为的主观要件以及客观要件的认定。网店经营者在实施欺诈行为时的主观心理是一种故意，这种故意又分为直接故意与间接故意，笔者在对这两种故意进行分别论述的同时，还分析了因网店经营者的过失而造成的侵权行为问题。网络消费欺诈行为的客观方面就是其实施了一定的行为，这种行为主要有四种：一是发布虚假信息的行为；二是经营者单方拒绝履约的行为；三是经营者进行信誉炒作的行为；四是网络钓鱼行为。第四部分是对网络消费欺诈行为中损害事实以及因果关系的认定。网络消费欺诈行为中的损害事实是指该行为侵犯了消费者的知情权、自主选择权、公平交易权等权利。而因果关系方面的认定则是笔者认为最难的一部分，该部分笔者借鉴了侵权行为法以及刑法中关于因果关系的知识，对网络消费欺诈行为中的因果关系进行了事实上的因果关系认定和法律上因果关系的认定，并阐述了因果关系对认定欺诈行为的作用所在，意在确定出网店经营者因欺诈行为而所应承担的责任。
[Abstract]:In recent years , with the rapid development of information technology , network consumption has infiltrated people ' s daily life . As an important part of Internet age , network consumption has brought about a new change in our trading mode . For consumers , Internet consumption has the advantages of convenience , shortcut , globalization and so on .
On the other hand , the virtual , non - field and high technical characteristics of network consumption make consumers more vulnerable to the abuse of network consumer fraud . In the current legislation of our country , there is no accurate definition of network consumption fraud . Therefore , the author discusses how to carry out the legal recognition of network consumption fraud . Therefore , the author discusses how to ensure the legitimate rights and interests of consumers , safeguard the orderly progress of network transactions , and promote the stable development of network transactions .

This paper is divided into four parts :

The first part is about the general theory problem of network consumption fraud .
secondly , the transaction medium of the network provides convenience for the fraud ;
Third , the consumer ' s weak consciousness after fraud and the weak network supervision have caused the spread of fraud .

The second part is the identification of the behavior subject of network consumption fraud . In the network transaction , the multi - party main body is involved , besides the operator and the consumer , there are network transaction platform providers and logistics providers . When the consumer encounters a transaction dispute , the three main bodies shirk their responsibilities and make the consumers more difficult . Therefore , it is very important to know who is the main body of the fraud behavior between the provider of the network trading platform and the logistics bearer .

The third part is the subjective element of network consumption fraud and the determination of objective factors . The subjective psychology of network store operators in the implementation of fraud is a deliberate , deliberate and indirect intention , and the author also analyzes the tort caused by the negligence of net store operators . The objective aspect of network consumption fraud is that it carries out certain behavior , which mainly includes four kinds : one is the act of issuing false information ;
Second , the operators unilaterally refuse to perform the performance ;
Third , the business operators conduct reputation - speculation ;
4 . Phishing behavior .

The fourth part is the cognizance of the damage facts and the causation in the behavior of network consumption fraud . The damage facts in the network consumption cheating act refer to the violation of the right of the consumer ' s right to know , the right of independent choice and the right of fair trade .

【学位授予单位】：吉林大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D923.8

【参考文献】