平台型电商的用户权益保护

发布时间：2018-04-20 14:56

本文选题：平台型电商 + 消费者　；参考：《南京工业大学》2015年硕士论文

【摘要】：本文主要对平台型电商的用户进行系统性研究,对平台型电商的用户权益问题进行实证分析,总结出平台型电商的用户的新特点,挖掘用户权益受损现象愈发严重的根本原因,对症下药研究出有效保护平台型电商的用户权益的对策和方法,从而达到规制平台型电商的违法现象,维护电子商务市场秩序,对保护平台型电商的用户权益的有关法律进行体系性构建。本文主要分为五个部分:第一部分:提出本文的研究背景、意义、方法、国内外的研究现状以及思路,为文章具体内容的论述与分析作铺垫。第二部分:平台型电商与平台型电商的用户权益的概述。主要对平台型电商的概念进行划分,分析网络交易平台的特点,分析电子商务的特点和平台型电商的类型,归纳我国平台型电商的发展现状。第三部分:平台型电商的消费者权益保护存在问题及成因。阐述平台型电商的消费者的知情权、公平交易权、求偿权,论述了我国平台型电商的消费者权益存在的问题及成因。第四部分:平台型电商的经营者权益侵害问题及成因。从经营者的非法行为和平台型电商对经营者的不公平对待两个角度,分析平台型电商的经营者权益侵害问题和成因。第五部分:我国平台型电商的用户权益保护制度的完善。提出了符合我国平台型电商的立法完善、监管机制的完善、市场准入与退出制度的建立、平台型电商管理的完善以及争端解决机制的完善。
[Abstract]:In this paper, the users of platform e-commerce are systematically studied, and the problems of users' rights and interests of platform e-commerce are analyzed empirically, and the new characteristics of users of platform e-commerce are summarized, and the root causes of the increasingly serious damage of users' rights and interests are excavated. In order to regulate the illegal phenomenon of platform ecommerce and maintain the order of e-commerce market, the countermeasures and methods of effectively protecting the users' rights and interests of platform e-commerce are studied in order to regulate the illegal phenomenon of platform ecommerce. To protect the platform-based e-commerce user rights and interests of the relevant laws for systematic construction. This paper is mainly divided into five parts: the first part: put forward the research background, significance, methods, domestic and foreign research status and ideas, for the specific content of the article discussion and analysis. The second part: the overview of platform-based e-commerce and platform-based ecommerce. This paper divides the concept of platform-type e-commerce, analyzes the characteristics of network trading platform, analyzes the characteristics of e-commerce and the types of platform-type e-commerce, and sums up the current situation of development of platform-type e-commerce in China. The third part: the platform-based e-commerce consumer rights and interests protection problems and causes. This paper expounds the consumers' right to know, fair trade and claim of platform e-commerce, and discusses the problems and causes of consumers' rights and interests of platform e-commerce in China. The fourth part: the problem and causes of the operator's rights and interests infringement of platform-based ecommerce. Based on the illegal behavior of the operator and the unfair treatment of the operator by the platform ecommerce, this paper analyzes the problem and causes of the infringement of the operator's rights and interests. The fifth part: the consummation of the system of protecting the user's rights and interests of the platform-based ecommerce in our country. It puts forward the perfection of legislation, supervision mechanism, market access and exit system, management of platform e-commerce and dispute settlement mechanism.
【学位授予单位】：南京工业大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D922.294

【相似文献】