旅游纠纷诉讼外解决机制研究

发布时间：2018-04-26 22:32

本文选题：旅游纠纷 + 侵权　；参考：《甘肃政法学院》2017年硕士论文

【摘要】：在旅游经济正高速发展的当下,伴随着物质生活水平的大幅提高,人们对旅游出行的需求持续增加,随之而引发的旅游侵权纠纷也在迅猛增多。特别是近年来关注度极高的三亚“天价海鲜”等极具代表性的旅游侵权纠纷事件层出不穷,持续不断地侵害着旅游消费者的利益,也对当地旅游业的健康发展造成了极其恶劣的影响,并构成多方利益的损耗,进而严重影响着社会的和谐发展与繁荣稳定。但我国现有的旅游纠纷解决机制尚未成型,既有的纠纷解决机制也明显无法适用于此类纠纷,因此就需要进一步的完善我国现有的解纷机制来适应新的纠纷类型。从我国现有的旅游纠纷解决机制来看,主要有诉讼和诉讼外两种途径,但通常情况下的旅游纠纷通过诉讼解决的很少见。其根本原因体现在,对于极具特殊性的旅游纠纷而言,诉讼有着很大的局限性。既然诉讼并非旅游纠纷解决的最佳选择,我们就应该在诉讼之外寻求一套最适宜的解决旅游纠纷的方案,为及时高效的解决现有旅游纠纷提供新的理论参考。旅游纠纷诉讼外解决机制对于在旅游类案件进入诉讼程序前的分流十分必要,通过合理有效的与法院的诉讼机制进行衔接,可以很好的组合成为一套完整的多元化旅游纠纷解决机制,进而也更好的为我国旅游发展定纷止争提供一定的理论依据。特别是最高人民法院在2016年6月28日发布的《关于人民法院进一步深化多元化纠纷解决机制改革的意见》,为探索我国旅游纠纷诉讼外解决机制指明了方向。本文以旅游纠纷诉讼外解决机制为研究对象,通过以旅游过程中热门的“天价”旅游侵权事件及时常发生的强制游客购物等现象为切入点来展开,进而对我国旅游纠纷中经常出现的问题进行了反思。在此基础上介绍了旅游纠纷诉讼外解决机制的基本内容,并对诉讼外解决机制现状进行了归纳。通过对我国深化发展旅游纠纷诉讼外解决机制的优劣分析,总结出了我国在发展旅游纠纷诉讼外解决机制过程中所面临困境,进而从当前的实际情况出发,结合我国旅游发展的形势,提出了几点关于完善我国旅游纠纷诉讼外解决机制的思考。
[Abstract]:With the rapid development of tourism economy, with the substantial improvement of material living standards, people's demand for travel continues to increase, and the resulting tourism infringement disputes are also increasing rapidly. In particular, in recent years, such representative tourism infringement disputes as "sky-high seafood" in Sanya have emerged in endlessly, continuously infringing on the interests of tourism consumers. It also has an extremely bad effect on the healthy development of local tourism, and constitutes the loss of various interests, which seriously affects the harmonious development and prosperity and stability of the society. However, the existing tourism dispute resolution mechanism in China has not yet been formed, and the existing dispute resolution mechanism is obviously not applicable to such disputes, so we need to further improve the existing dispute resolution mechanism to adapt to the new types of disputes. From the current mechanism of tourism dispute resolution in our country, there are two main ways of litigation and litigation, but usually the tourism dispute is rarely resolved by litigation. The fundamental reason is that the litigation has great limitation for the special tourism dispute. Since litigation is not the best choice for resolving tourism disputes, we should seek a set of most suitable solutions to tourism disputes in addition to litigation, and provide a new theoretical reference for timely and efficient settlement of existing tourism disputes. The extrinsic settlement mechanism of tourism disputes is very necessary for the diversion of tourism cases before they enter into the litigation procedure, which can be connected with the litigation mechanism of the court in a reasonable and effective way. Can be a good combination of a complete set of diversified tourism dispute resolution mechanism, and then better for the development of tourism in China to provide a certain theoretical basis for the resolution of disputes. In particular, on June 28, 2016, the Supreme people's Court issued "opinions on the people's Court to further deepen the Reform of pluralistic dispute Resolution Mechanism", which pointed out the direction for exploring the external settlement mechanism of tourism dispute litigation in China. This article takes the dispute settlement mechanism as the research object, through the tourism process popular "sky-price" tourism infringement events and forced tourist shopping as the starting point. Then it reflects on the problems that often appear in the tourism disputes in our country. On this basis, this paper introduces the basic content of the extrinsic settlement mechanism of tourism disputes, and summarizes the present situation of the extra-litigation settlement mechanism. Based on the analysis of the advantages and disadvantages of the external settlement mechanism of the tourism dispute in China, this paper sums up the difficulties that our country faces in the process of developing the extrinsic settlement mechanism of the tourism dispute, and then proceeds from the current actual situation. According to the situation of tourism development in China, this paper puts forward some thoughts on how to perfect the mechanism of resolving tourism disputes outside litigation in our country.
【学位授予单位】：甘肃政法学院
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D922.294

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