论我国网络消费者的知情权
发布时间：2018-12-31 09:32
【摘要】：随着市场经济不断发展，公民购买力增强，互联网高度普及，人们的交易方式发生了深刻变化。网络交易模式在我国发展迅猛，以其方便快捷、价格低廉、种类繁多、地域限制性低等优势吸引着众多消费者。网络交易模式给消费者带来实惠与方便的同时，也对我国现行消费者权益保护制度，特别是消费者知情权的保护制度提出了新挑战。网络交易处于发展的初期，其交易秩序、监管体系尚不完备，这使得传统交易模式中就处于交易弱势地位的消费者在网络交易模式下处于更加明显的不利地位。对网络消费者知情权进行深入研究，指出我国相关法律保护制度的不足之处，构建适合我国网络购物环境的交易规则和法律监管体系，破解网络消费者知情权屡受侵害的难题，，以保护网络消费者的合法权益，是本文的研究意义所在。 消费者的知情权是消费者的法定权利和基本权利之一，是消费者主张其他权利的前提和基础。本文运用了比较分析、案例分析等研究方法，研究我国现实生活中侵犯网络消费者知情权的各种方式及其制度成因，指出我国相关法律保护制度的不足，并对未来我国网络消费者知情权保护法律制度的完善提出几点建议。 本文除去引言、结语外，共分为四个部分。第一部分是消费者知情权的基本问题。该部分从保护网络消费者的主体资格入手，分析网络消费者知情权的内涵，探讨保护消费者知情权的理论依据。第二部分通过对实践中我国网络消费者知情权保护存在的问题进行分析，探究导致消费者知情权受侵害的制度成因。第三部分通过比较当今世界发达国家和国际组织在保护网络消费者知情权方面的先进制度，总结国外制度对保护我国网络消费者知情权的启示。 第四部分是本文的核心所在，针对网络消费者知情权存在的各种问题，提出相关建议。包括扩大对网络消费者知情权的保护范围，规制消费者的反悔权，增强经营者的信息披露义务,建立有影响力的网络信誉评价和安全评价系统，建立侵犯网络消费者知情权的救济制度，切实促进网络消费者知情权保护的实现。
[Abstract]:With the continuous development of market economy, the increasing purchasing power of citizens and the popularity of Internet, people's trading methods have undergone profound changes. The network trading model is developing rapidly in our country. It attracts many consumers because of its advantages such as convenience, low price, wide variety, low geographical restriction and so on. While the network transaction model brings benefits and convenience to consumers, it also poses a new challenge to the current consumer rights and interests protection system in our country, especially the protection system of consumers' right to know. Network transaction is in the early stage of development, its transaction order and supervision system are not complete, which makes the consumers who are in the weak position of trading in the traditional trading mode in a more obvious disadvantageous position under the network trading mode. This paper makes an in-depth study on the right to know of Internet consumers, points out the shortcomings of relevant legal protection systems in our country, constructs the transaction rules and legal supervision system suitable for our country's online shopping environment, and solves the problem that the right to know of online consumers is frequently infringed. In order to protect the legitimate rights and interests of network consumers, is the significance of this study. Consumers' right to know is one of the legal and basic rights of consumers, and is the premise and basis for consumers to claim other rights. This paper uses comparative analysis, case analysis and other research methods to study various ways and institutional causes of infringing the right to know of Internet consumers in our country's real life, and points out the deficiencies of relevant legal protection systems in China. Some suggestions are put forward to perfect the legal system of network consumer's right to know in the future. In addition to the introduction and conclusion, this paper is divided into four parts. The first part is the basic problem of consumers' right to know. This part analyzes the connotation of network consumers' right to know and discusses the theoretical basis of protecting consumers' right to know. The second part analyzes the problems existing in the protection of network consumers' right to know in practice, and probes into the causes of the infringement of consumers' right to know. In the third part, by comparing the advanced systems of the developed countries and international organizations in the protection of the right to know of the Internet consumers, the third part summarizes the enlightenment of the foreign institutions on the protection of the right to know of the Internet consumers in our country. The fourth part is the core of this paper, in view of the network consumer right to know the existence of various problems, put forward relevant suggestions. Including expanding the scope of protection of network consumers' right to know, regulating consumers' right of reneging, strengthening the duty of information disclosure of operators, and establishing an influential network credit evaluation and safety evaluation system. Establish the relief system of infringing upon network consumer's right to know, and promote the realization of network consumer's right to know.
【学位授予单位】：河北经贸大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：D923.8
本文编号：2396386
[Abstract]:With the continuous development of market economy, the increasing purchasing power of citizens and the popularity of Internet, people's trading methods have undergone profound changes. The network trading model is developing rapidly in our country. It attracts many consumers because of its advantages such as convenience, low price, wide variety, low geographical restriction and so on. While the network transaction model brings benefits and convenience to consumers, it also poses a new challenge to the current consumer rights and interests protection system in our country, especially the protection system of consumers' right to know. Network transaction is in the early stage of development, its transaction order and supervision system are not complete, which makes the consumers who are in the weak position of trading in the traditional trading mode in a more obvious disadvantageous position under the network trading mode. This paper makes an in-depth study on the right to know of Internet consumers, points out the shortcomings of relevant legal protection systems in our country, constructs the transaction rules and legal supervision system suitable for our country's online shopping environment, and solves the problem that the right to know of online consumers is frequently infringed. In order to protect the legitimate rights and interests of network consumers, is the significance of this study. Consumers' right to know is one of the legal and basic rights of consumers, and is the premise and basis for consumers to claim other rights. This paper uses comparative analysis, case analysis and other research methods to study various ways and institutional causes of infringing the right to know of Internet consumers in our country's real life, and points out the deficiencies of relevant legal protection systems in China. Some suggestions are put forward to perfect the legal system of network consumer's right to know in the future. In addition to the introduction and conclusion, this paper is divided into four parts. The first part is the basic problem of consumers' right to know. This part analyzes the connotation of network consumers' right to know and discusses the theoretical basis of protecting consumers' right to know. The second part analyzes the problems existing in the protection of network consumers' right to know in practice, and probes into the causes of the infringement of consumers' right to know. In the third part, by comparing the advanced systems of the developed countries and international organizations in the protection of the right to know of the Internet consumers, the third part summarizes the enlightenment of the foreign institutions on the protection of the right to know of the Internet consumers in our country. The fourth part is the core of this paper, in view of the network consumer right to know the existence of various problems, put forward relevant suggestions. Including expanding the scope of protection of network consumers' right to know, regulating consumers' right of reneging, strengthening the duty of information disclosure of operators, and establishing an influential network credit evaluation and safety evaluation system. Establish the relief system of infringing upon network consumer's right to know, and promote the realization of network consumer's right to know.
【学位授予单位】：河北经贸大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：D923.8
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