X航空维修企业民航机务人员培训课程体系研究

发布时间：2018-05-11 12:23

本文选题：民航机务人员 + 培训课程体系　；参考：《中央民族大学》2017年硕士论文

【摘要】：随着我国综合国力和国民经济的不断提升和发展,居民的收入持续增加和生活水平不断提高,居民的航空出行意愿和承受能力显著提高,以及互联网时代的现代物流业的迅猛发展,航空客运和货运市场进一步扩展,航空运输规模不断扩大。对民航业的服务质量和运营安全的提升需求更加迫切,作为民航业重要组成部分的民航维修业,需要进一步提升从业人员的能力素质,确保质量和安全。X航空维修企业作为一家新兴的航空维修企业,为了企业的生存和发展,不断开拓市场。X企业在其内部设立了培训部门,针对民航机务人员开展培训工作,以提升企业的核心竞争力和民航机务人员的素质,但效果不尽如人意。基于此,本文深入研究了 X企业民航机务人员培训课程体系存在的问题,将胜任力模型应用到企业培训课程体系的开发中,以促进X企业民航机务人员培训的有效提升。论文主要内容如下:(1)系统梳理了企业培训课程体系方面的研究动态,在总结我国民航维修业的发展现状和民航机务人员队伍普遍存在的问题的基础上,系统分析了 X企业培训课程体系存在的问题和原因。(2)通过对民航机务人员的现行制度和机务人员工作职责的分析,以及行为事件访谈,提炼出民航机务人员胜任力备选要素;在此基础上,对X企业民航机务人员进行胜任力进行问卷调查,并采用因子分析法探索并验证了 X企业民航机务人员的胜任力模型。(3)运用企业培训课程开发理论,采用系统化方法,将胜任力模型引入到培训课程的需求分析环节,同时,针对X企业民航机务人员培训课程在课程开发和设计,以及课程的实施和评价等环节存在的问题,提出了当前培训课程体系问题的解决方案,并针对性地提出了方案的保障措施。
[Abstract]:With the continuous improvement and development of China's comprehensive national strength and national economy, the continuous increase of residents' income and the improvement of the living standard, the increasing willingness and ability to travel for the residents, the rapid development of the modern logistics industry in the Internet era, the further expansion of the air passenger and cargo market and the continuous expansion of the scale of air transportation. As an important component part of the civil aviation industry, the civil aviation maintenance industry, which is an important part of the civil aviation industry, needs to further improve the ability and quality of the employees, ensure the quality and safety of the.X aviation maintenance enterprise as a new aviation maintenance enterprise, and continue to develop for the survival and development of the enterprise. The market.X enterprise has set up a training department within it to carry out training work for civil aviation personnel to improve the core competitiveness of the enterprise and the quality of civil aviation personnel, but the effect is not satisfactory. Based on this, this paper deeply studies the problems existing in the training course system of the Civil Aviation locomotive personnel in the X enterprise, and applies the competency model to the training course system. In the development of the enterprise training course system, the training of X civil aviation personnel is promoted effectively. The main contents of the thesis are as follows: (1) the research trends of the training course system are systematically combed. On the basis of summarizing the development status of the civil aviation maintenance industry and the common problems existing in the civil aviation personnel staff, the system is divided into systematic points. This paper analyzes the problems and causes of the X enterprise training course system. (2) through the analysis of the current system of civil aviation personnel and the job responsibilities of the machine personnel, and the interview of the behavior events, the competency of civil aviation service personnel is extracted and the competency is extracted. On this basis, the competency of the X civil aviation locomotive personnel is investigated by a questionnaire. By means of factor analysis, the competency model of civil aviation personnel in X enterprise is explored and verified. (3) using the theory of enterprise training course development and adopting the systematic method, the competency model is introduced to the requirement analysis of training course. At the same time, the training course of civil aviation service personnel in X enterprise is developed and designed, and the actual course of the course is applied. The problems existing in the implementation and evaluation are put forward, and the solutions to the problems in the current training curriculum system are put forward.

【学位授予单位】：中央民族大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F426.5;F272.92;F562.6

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