基于六西格玛DMAIC全过程管理的H公司电脑板品质改进研究

发布时间：2018-09-11 17:29

【摘要】：当下,在国家鼓励创业的政策驱动以及移动互联网普及的影响之下,全国各地形成一片全新的创业浪潮。建立更多的新企业可以改善经济的萧条、促进企业的创新并带来就业。然而,创业不是一场运动,更重要的是如何培育稳定、成长型的企业。远观制造强国日本和德国,现有的企业为了获得更好的竞争力,纷纷在企业内部进行创新改革,鼓励匠人精神,通过精益求精的方法追求达到极致,同时不断的持续改进。众所周知“中国制造2025”也提出要坚持以创新为驱动及品质为先的基本方针。因此“品质为先,持续改善”也是企业保持稳定和持续发展的关键。在有效且持续的品质改善方面六西格玛管理是被国内外企业广泛关注并应用的一种管理方法,是有效识别以及消除变异、提高品质、持续改进,是企业提高竞争优势、不断突破创新的有效途径。本人是H公司六西格玛黑带并负责推进六西格玛方法在H公司的实施,本文以电脑板的品质改善活动为例,总结了H公司通过导入六西格玛管理方法,按照DMAIC的原则,探索出了在企业内部组成跨部门的团队,全流程开展以客户为中心的全流程的品质改善活动的模式;其中体现了把六西格玛管理自上而下,制度化的运营模式;H公司为了支持六西格项目的实施,采取了成立了推进六西格玛活动的组织,制定并不断优化六西格玛项目的运营节奏,确立项目发布的激励政策以及人员培养制度等,同时H公司将电脑板各个阶段制定的对策完善到企业部门的管理体系中,保障改善效果的持续性等一系列举措,确保了项目在全流程团队的有效运营。H公司经过不断的尝试为六西格玛在公司的持续运营提供了适于发展的环境,并形成了六西格玛为基础的语言文化。
[Abstract]:Now, under the influence of the national policy to encourage entrepreneurship and the popularity of mobile Internet, a new wave of entrepreneurship has formed all over the country. Building more new businesses can improve the recession, promote innovation and create jobs. However, entrepreneurship is not a movement, more important is how to cultivate stable, growing enterprises. Looking at Japan and Germany, the existing enterprises in order to obtain better competitiveness, one after another in order to carry out innovation and reform within the enterprise, encourage the spirit of craftsmen, through the method of excellence to achieve the ultimate, while continuing to improve. It is well known that "made in China 2025" also proposed to adhere to the innovation-driven and quality-first basic policy. Therefore, "quality first, continuous improvement" is also the key to maintain stability and sustainable development of enterprises. In the aspect of effective and continuous quality improvement, six Sigma management is a management method widely paid attention to and applied by domestic and foreign enterprises. It is an effective way to identify and eliminate variation, to improve quality, to improve continuously, and to improve the competitive advantage of enterprises. Constantly break through the effective way of innovation. I am the six Sigma Black Belt of H Company and is responsible for promoting the implementation of the six Sigma method in H Company. Taking the quality improvement activities of computer board as an example, this paper summarizes H Company by introducing six Sigma management methods, according to the principles of DMAIC. It explores the model of forming a cross-departmental team within the enterprise to carry out the customer-centered quality improvement activities of the whole process, which embodies the top-down management of six Sigma. In order to support the implementation of the six Sigma project, the institutionalized operation model of HH Company has adopted the organization to promote the six Sigma activities, and has formulated and continuously optimized the operational rhythm of the six Sigma project. To establish the incentive policy and personnel training system for the project release, and at the same time, H Company will perfect the countermeasures formulated in each stage of the computer board into the management system of the enterprise department, so as to ensure the sustainability of the improvement effect and so on. It ensures the effective operation of the project in the whole process team. H provides a suitable environment for the continuous operation of six Sigma and forms a language culture based on six Sigma.
【学位授予单位】：青岛科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F273;F426.6

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