AX公司中层管理人员绩效管理方案优化设计

发布时间：2018-10-13 08:44

【摘要】：近年来,受政策和环境的影响,国内医药流通行业竞争不断加剧,许多中小医药企业由于经营管理不善,纷纷倒闭或被兼并。AX公司是一家起步较晚,目前正在快速成长的医药经营企业。自成立以来,公司的精力主要集中在市场开拓和业务发展方面,而较少关注内部管理尤其是人力资源管理,以致随着公司的发展壮大,越来越多的人员管理问题暴露出来,并逐渐成为制约公司发展的瓶颈。绩效管理是人力资源管理的关键内容之一,对优化企业人力资源配置、提升个人和组织绩效、推动组织战略目标实现具有举足轻重的作用。本文以AX公司中层管理人员为研究对象,基于对国内外有关绩效管理与绩效评价文献、数据等资料的研究和探讨,明晰了绩效管理对企业管理的作用及意义,系统阐述了绩效管理的理论与方法。同时本文还分析研究了 AX公司中层管理人员绩效管理问题,并在此基础上,创新绩效管理方法应用,优化设计出了一套完整的、针对性强的中层管理人员绩效管理方案。在方案制定过程中,本文首先梳理了 AX公司中层管理人员绩效管理的现状,通过实施中层管理人员绩效管理满意度调查,搜集并整理了企业当前绩效管理存在的各种问题。其次,从与战略目标的匹配程度、绩效考核指标的设置、绩效管理方法的选择以及管理流程的实施等多个层面分析研究AX公司绩效管理问题出现的原因。再次,以公司战略目标为出发点,明确优化设计绩效管理方案的原则和思路,综合运用关键绩效指标与平衡计分卡两种方法,借助层次分析法等决策模型,着力从考核主体和考核对象的明确、考核方法的选取、考核指标的设计、考核权重的设定以及考核方案的实施等方面进行方案构建。最后,为确保绩效管理方案的有效实施,本文从组织、制度、文化、培训等方面提出了具体的保障措施。通过本文的研究成果,AX公司建立起了一套完善的中层管理人员绩效管理方案。该绩效管理方案在AX公司实践后,解决了 AX公司现有绩效管理存在的问题,绩效管理与战略方向之间相互匹配,实现了客观公正的绩效评价,同时中层管理人员对于绩效管理的配合程度显著增强,公司整体绩效不断提升,行业竞争核心力大幅提高。同时本文的研究成果也为其他相似企业在设计中层管理人员绩效管理方案时提供了有益参考。
[Abstract]:In recent years, due to the influence of policy and environment, competition in domestic pharmaceutical circulation industry has been intensified. Many small and medium-sized pharmaceutical enterprises have closed down or been annexed because of poor management. AX is a late company. At present, the rapid growth of pharmaceutical enterprises. Since its inception, the company's energy has focused mainly on market development and business development, while less attention has been paid to internal management, especially human resources management. As the company has grown stronger and stronger, more and more people management problems have been exposed. And gradually become a bottleneck restricting the development of the company. Performance management is one of the key contents of human resource management, which plays an important role in optimizing the allocation of human resources, promoting individual and organizational performance, and promoting the realization of organizational strategic goals. Based on the research and discussion of the literature and data about performance management and performance evaluation at home and abroad, this paper clarifies the effect and significance of performance management on enterprise management. The theory and method of performance management are expounded systematically. At the same time, this paper analyzes and studies the performance management of middle managers in AX Company, and on this basis, innovates the application of performance management methods, and optimizes and designs a set of integrated, targeted middle managers performance management scheme. In the process of making the plan, this paper firstly combs the current situation of the performance management of middle managers in AX Company, collects and sorts out the problems existing in the performance management of the enterprises through the implementation of the survey on the satisfaction of the performance management of the middle managers. Secondly, from the aspects of matching degree with strategic objectives, setting of performance appraisal index, selection of performance management method and implementation of management process, this paper analyzes the reasons for the emergence of performance management problems in AX company. Thirdly, taking the strategic goal of the company as the starting point, making clear the principle and train of thought of optimizing the design performance management scheme, synthetically using the two methods of key performance index and balanced scorecard, with the help of analytic hierarchy process and other decision-making models. The scheme is constructed from the following aspects: the determination of the subject and object, the selection of the assessment method, the design of the assessment index, the setting of the assessment weight and the implementation of the assessment scheme. Finally, in order to ensure the effective implementation of the performance management scheme, this paper puts forward the specific safeguard measures from the aspects of organization, system, culture, training and so on. Through the research results of this paper, AX Company has established a set of perfect middle management performance management scheme. After the practice of AX, the performance management scheme solves the problems existing in the performance management of AX company. The performance management and strategic direction match each other, and the objective and fair performance evaluation is realized. At the same time, the level of cooperation of middle managers for performance management is significantly enhanced, the overall performance of the company continues to improve, and the core force of industry competition is greatly improved. At the same time, the research results of this paper also provide a useful reference for other similar enterprises in the design of middle-level managers performance management program.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F426.72

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