银行业垄断性IT供应商管理

发布时间：2018-05-19 17:44

本文选题：银行信息化 + IT供应商　；参考：《西安工程大学》2013年硕士论文

【摘要】：计算机和互联网的出现彻底改变了银行传统的业务模式，将其应用于银行的金融服务产品中，，就是银行的电子信息化。在当今，银行之间的竞争是服务质量和效率的竞争，而这又取决于银行信息化的程度和效果。银行信息化的成功与否在一定程度上又依赖于为其提供给产品和服务的IT供应商。银行如何才能够与其建立双赢的良性的合作关系，这就是本文研究的主要内容。本文立足于对商业银行的调查研究，在详细分析了银行与银行业垄断性IT供应商进行合作过程中出现的问题的基础上，给出了对供应商绩效评估的步骤；采用定性分析和定量分析相结合的方法，提出了以供应商的资质、实质及供货价格为单项指标的评价体系，以及综合各单项指标的评估方法；进而结合实际操作需求，给出了供应商选择标准及对供应商进行精简、激励和定期考核的动态管理对策。本论文的创新之处在于本文采用定性和定量分析相结合的方法对银行业垄断性IT供应商的总体绩效评价体系逐层进行分割细化，对各单项评价指标在同一评分框架下量化处理，给出了供应商绩效总体评价的量化方法，在此基础上结合银行信息化背景，主要从采购的角度提出了对银行业IT供应商有效管理的对策和建议。该研究结果有助于改善对银行IT供应商的管理。
[Abstract]:The emergence of computer and Internet has completely changed the traditional business model of the bank, which is the electronic information of the bank when it is applied to the financial service products of the bank. Nowadays, the competition among banks is the competition of service quality and efficiency, which depends on the degree and effect of bank informatization. To a certain extent, the success of bank informatization depends on the IT suppliers who provide products and services to them. The main content of this paper is how to establish a win-win and benign cooperative relationship between banks and them. Based on the investigation and research of commercial banks, this paper analyzes the problems in the process of cooperation between banks and banking monopoly IT suppliers in detail, and gives the steps of supplier performance evaluation. By combining qualitative analysis with quantitative analysis, this paper puts forward an evaluation system which takes the qualification, substance and price of the supplier as a single index, as well as the evaluation method of synthesizing each single index, and then combines with the actual operation demand. The selection criteria of suppliers and the dynamic management countermeasures for streamlining, encouraging and periodically evaluating suppliers are given. The innovation of this paper is that this paper uses the method of qualitative and quantitative analysis to divide and refine the overall performance evaluation system of IT suppliers in banking monopoly, and quantifies each single evaluation index under the same scoring framework. This paper presents a quantitative method for the overall evaluation of supplier performance. Based on the background of bank informatization, this paper puts forward some countermeasures and suggestions for the effective management of IT suppliers in the banking industry from the perspective of procurement. The results of the study help to improve the management of bank IT suppliers.
【学位授予单位】：西安工程大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F830.3;F274

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