晋商银行员工培训问题研究

发布时间：2018-06-15 01:28

本文选题：城市商业银行 + 人力资源　；参考：《山西财经大学》2013年硕士论文

【摘要】：面对瞬息万变的经济金融形势，面对逆水行舟、不进则退的同业竞争环境，着力于打造品牌银行、小微银行和市民银行的晋商银行要想在山西转型跨越发展中提高经营效益，实现持续、稳健发展，人力资源素质提高是关键环节，提高人力资源素质的重要途径是培训。但目前晋商银行培训工作仍存在着一系列的问题，尚不能满足晋商银行战略发展的需要，因此需要分析目前存在的问题，并提出解决对策，以提高人才竞争力，实现企业发展目标。基于此，本研究以晋商银行员工为研究对象，用文献法、面谈沟通法、问卷法进行数据收集。并围绕员工培训工作设计了调查问卷，自2012年11月至12月，对全行范围内的员工进行分层抽样调查，共发放问卷180份，收回有效问卷157份，并根据问卷的调查结果，采用统计分析的方法总结分析得出晋商银行目前培训工作存在着培训需求分析欠缺、培训内容针对性差、培训方式单调、培训效果不明显、培训管理不规范的问题，并分析了产生以上问题的原因。同时结合学习型组织理论、人力资本理论、胜任力素质模型及员工职业生涯管理，提出了改善晋商银行员工培训的对策和建议：一是转变观念，将培训与企业发展战略相结合；二是建立员工胜任力素质模型，为培训工作提供指导和目标，三是运用多种人才培养工具，打通员工职业发展通道，，四是建立培训、考核、激励三级联动机制以真正实现培训效果，五是建立组织健全、权责明晰的培训管理机制，强化制度管理。
[Abstract]:In the face of the rapidly changing economic and financial situation, in the face of the anti-current boat, the competitive environment of the same industry that does not advance or retreat, efforts are made to create brand banks, small microbanks and the Shanxi Merchants Bank of the Citizen Bank want to improve their operating efficiency in Shanxi's transformation and leapfrogging development. To achieve sustained and steady development, the improvement of human resource quality is the key link, and the important way to improve human resource quality is training. However, there are still a series of problems in the training work of Shanxi Merchants Bank, which can not meet the needs of the strategic development of the Bank of Shanxi Merchants. Therefore, it is necessary to analyze the existing problems and put forward some countermeasures to improve the competitiveness of talents. To achieve the goal of enterprise development. Based on this, this research takes Shanxi Merchants Bank as the research object, uses the literature method, the interview communication method, the questionnaire method carries on the data collection. The questionnaire was designed around the staff training work. From November to December 2012, a stratified sampling survey was conducted on the whole bank staff. A total of 180 questionnaires were sent out, 157 valid questionnaires were collected, and according to the results of the questionnaire, By using the method of statistical analysis, it is concluded that the current training work of Shanxi Merchants Bank has some problems, such as lack of training demand analysis, poor pertinence of training contents, monotonous training methods, lack of obvious training effect and irregular training management. The causes of the above problems are analyzed. At the same time, combined with learning organization theory, human capital theory, competency model and staff career management, the paper puts forward the countermeasures and suggestions to improve the staff training of Shanxi Merchants Bank: first, change the concept and combine training with enterprise development strategy; The second is to establish a competency model for employees to provide guidance and objectives for the training work, the third is to use a variety of personnel training tools to open up the path of staff career development, and the fourth is to establish training and assessment. In order to realize the training effect, the fifth is to establish the training management mechanism with perfect organization and clear authority and responsibility, and to strengthen the system management.
【学位授予单位】：山西财经大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F832.33

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