组织沟通对成员工作压力的影响:质、量结合的实证分析

发布时间：2018-01-12 22:05

本文关键词：组织沟通对成员工作压力的影响:质、量结合的实证分析　出处：《管理世界》2008年01期 　论文类型：期刊论文

【摘要】：本研究抽取有代表性的企事业、机关单位在职人员为研究对象,从实证分析的角度,从众多工作压力源中选取组织沟通这一重点压力源,用量化和质化研究相结合的方式,深入探讨了组织沟通与工作压力之间的关系:量的研究采用结构方程全模型来进行工作压力作用效能的同步多维检验,从宏观层面上探讨了组织沟通中七大要素(上下级关系、同事关系、沟通关系开放性、直接上司沟通主动性、直接上司沟通不良倾向、信息接收与发送、沟通氛围)与工作压力的密切联系;质的研究则在量化研究基础上,应用扎根理论提供的一组相当有用的指导原则、程序和建议性技术,进一步将组织沟通压力源所包含的具体、细微的内容,以及所造成的影响和相关解决办法进行了深入细致的描述、分析和归纳。
[Abstract]:In this study, the representative enterprises, institutions, departments and units on the job as the research object, from the perspective of empirical analysis, from a large number of work stress sources selected from the organization of communication as a key source of stress. The relationship between organizational communication and work pressure is discussed in depth by the combination of quantitative and qualitative studies. The quantitative study adopts the full structural equation model to carry out the simultaneous multidimensional test of the effectiveness of working stress. From the macro level, the paper discusses the seven elements of organizational communication (superior and subordinate relationship, colleague relationship, open communication relationship, direct boss communication initiative, direct boss communication negative tendency, information receiving and sending. Communication atmosphere) is closely related to work stress; Qualitative research, on the basis of quantitative research, applies a set of useful guiding principles, procedures and suggested techniques provided by the grounded theory to further the specific and subtle content of organizational communication stressors. And the impact and related solutions are described, analyzed and summarized in detail.
【作者单位】：北京航空航天大学人文社科学院;北京师范大学心理学院;
【分类号】：C936
【正文快照】： 一、引言现代组织结构的扁平化趋势和信息技术的快速发展,组织成员被赋予了更多更高的工作要求和心理需求,工作场所的人际关系和信息沟通的重要性日益加强。而在此同时,信息技术的快速发展和应用又使得组织沟通的电子媒介手段日益盛行,面对面沟通越来越少,组织沟通过程中愈发

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