基于体感交互技术的残障人士产品服务系统设计研究

发布时间：2018-03-19 15:43

本文选题：体感交互技术　切入点：残障人士　出处：《东华大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着社会的不断发展,社会弱势群体的地位越来越受到重视。中国作为一个人口大国,残疾人人口数量也位居世界前列,而现有的聋哑人士产品和服务并不能满足用户需求,本论文通过观察法和体验原型法的用户研究,深度挖掘中国聋哑人士的交流沟通的需求和期望。通过用户调研与设计,提出了一套产品服务系统,为聋哑人士日常交流提供了合理可行的解决方案。本课题采用观察法以及体验原型法对目标用户进行研究,挖掘实际和潜在需求。通过结合产品现状分析和用户研究,得出产品服务功能、商业模式、交互界面的设计方向,进而指导产品系统开发设计。聋哑人士日常交流产品服务设计包含软件服务系统和硬件产品终端两个部分,软件服务提出了包括GPS追踪、提示听障人士周围车辆、视频通话、紧急报警以及手语翻译的综合功能,开创了市场上此概念产品的先河。硬件产品方面的设计则主要考虑了残障人士的手语翻译服务需求以及佩戴方式。本课题基于此设计了一套贯穿信息采集、分析评估、解决方案、方案执行的可循环的交流流程,为残疾人提供了个性化人性化的交流社交服务。本文不仅对聋哑人士交流沟通产品服务系统进行了设计,还进一步对配套的商业模式和产品服务系统设计中的相关利益者进行了分析和阐述。另外对未来可延伸的产品服务进行展望,满足了服务价值网络,提供了一套完整可行的听障人士交流产品服务解决方案。
[Abstract]:With the continuous development of society, the social vulnerable groups is becoming more and more attention. China as a country with a large population, the disabled population is the largest in the world, but the existing products and services for deaf people can not meet the needs of users, this paper through user research, observation and experience prototyping, excavate the needs and expectations of exchange communication China deaf people. Through the investigation and design of the user, put forward a set of product service system, provide a reasonable and feasible solutions for deaf people in daily communication. This paper adopts the methods of observation and experience with the prototype method to research the target users, mining the actual and potential needs. By combining the product status analysis and user research the products, services, business models, the design direction of the interface, and then guide the product design of system development. The deaf people to daily oral abortion The design includes two parts service terminal service system software and hardware products, software and services including the proposed GPS tracking, suggesting that the hearing impaired surrounding vehicles, video calls, emergency alarm and comprehensive function of sign language translation, creating a market the concept of product design. First the hardware products are the main consideration to the needs of the disabled in sign language translation service and wearing style. This thesis is based on the design of a set of runs through the information collection, analysis and evaluation, solution scheme can cycle exchange process execution, and provide personalized human communication social service for the disabled. This paper not only for deaf people to communicate product service system design, further business model design and the product service system of supporting the stakeholders are analyzed and discussed. In addition the exhibition for the future extension of the products and services Look, to meet the service value network, provides a complete set of feasible hearing impaired communication products service solutions.

【学位授予单位】：东华大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TB472

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