基于客户价值和时间满意度的企业物流配送网络规划研究

发布时间：2018-01-23 22:47

本文关键词： 配送网络规划客户价值客户时间满意度覆盖　出处：《重庆大学》2014年硕士论文　论文类型：学位论文

【摘要】：物流配送网络规划是供应链管理研究领域中的一个基本问题，它的主要任务是确定产品从制造厂到客户的整条流通渠道的结构以及流通的方式等。在企业物流资源无法满足所有客户需求的情况下，如何进行配送网络规划使得有限的资源产生最大的效益是一个值得研究的问题。配送中心选址是物流配送网络规划问题中的一个最基本的问题。原因是配送中心建设投资大、周期长、回收缓慢，一经选定后就将长期经营，且合理地选址可以有效节省企业的费用。也正是基于以上原因，近年来，配送中心选址问题得到理论界和企业界的重视。本文旨在针对企业物流资源无法满足所有客户需求的情况，对企业物流配送网络规划进行研究，特别的针对企业物流配送网络规划中的重点问题——选址规划进行重点研究。具体研究内容包括以下几个方面： ①阐述了物流配送网络规划中的选址决策、运输决策以及库存决策这三大基本决策问题，并对其进行了一定程度的分析。 ②针对物流配送网络规划中的重点问题——选址规划，引入客户价值与客户时间满意度函数进行选址研究。 ③利用选址理论中的经典方法——覆盖法，权衡覆盖的客户价值、客户时间满意度与网络总成本，建立了一个多目标企业物流配送中心选址模型，，以解决在企业物流资源有限的情况下，科学进行资源分配以产生最大效益的问题。 ④应用本文提出的思想以及构建的模型，对A企业进行企业物流配送网络规划。
[Abstract]:Logistics distribution network planning is a basic problem in the field of supply chain management. Its main task is to determine the structure of the whole distribution channel from the manufacturer to the customer and the way of circulation. In the case of the enterprise logistics resources can not meet the needs of all customers. It is worth studying how to plan the distribution network to maximize the benefit of limited resources. The location of distribution center is the most basic problem in the logistics distribution network planning. The reason is that the distribution center. Large investment in construction. Long cycle, slow recovery, after the selection of long-term management, and reasonable location can effectively save the cost of enterprises. Also, it is based on the above reasons, in recent years. Distribution center location problem has been paid attention to by the theory and business circles. The purpose of this paper is to study the enterprise logistics distribution network planning in view of the enterprise logistics resources can not meet the needs of all customers. In particular, it focuses on the key problems in enterprise logistics distribution network planning-siting planning. The specific research contents include the following aspects: The main contents are as follows: 1. The three basic decision problems of location decision, transportation decision and inventory decision in logistics distribution network planning are expounded and analyzed to a certain extent. (2) aiming at the key problem in logistics distribution network planning, the location planning is studied by introducing the function of customer value and customer time satisfaction. 3Use the classical method of location selection-covering method, weigh the customer value of coverage, customer time satisfaction and total network cost, establish a multi-objective logistics distribution center location model. In order to solve the problem of scientific resource allocation in the case of limited logistics resources. 4 using the idea and model proposed in this paper, the logistics distribution network planning of enterprise A is carried out.
【学位授予单位】：重庆大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F274;F252

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