富士康集团生产运营精益六西格玛应用研究
发布时间：2018-08-11 10:02
【摘要】：精益六西格玛管理是2000年初开始流行的运营管理的理论,整合精益生产、精益思想和六西格玛管理的核心思想和理论工具。对世界500强富士康公司实施精益六西格玛理论的过程和在其基础上发展出的富士康生产系统(Foxconn Production System, FPS)进行研究。富士康生产系统有三大支柱,包含质量管理、生产理论和供应价值链的菁华,本文从此三方面的理论发展角度来讨探其内容。质量管理部分强调从经营管理理念”关注客户满意,塑造零不良的企业文化”,利用六西格的工具和手法,进行实质的改善和从设计时即预防不良的发生。运营管理则是从迈克尔·波特的价值链系统观念和现代供应链理论着手,从丰田式经营体系、精益思想着手,进行全面生产管理,着重在提升效率与减少浪费,并透过精益生产的工具与手法进行改善。在供应链部份,从关注满足客户满意和企业内部运营管理,延伸至与客户和供货商的合作、关系管理与管理策略,透过信息流、物流和现金流的信息共享,推动VMI、JIT和JMI,以达成最低成本或快速反应的价值链,达到客户、企业与供货商三赢的局面。以富士康公司网络通讯事业群下A事业处的IP PHONE产品做为FPS实施案例分析,以定策略、建组统、置系统和布人力的方式展开,简介核心观念与实施方法,实际应用理论与统计工具,循序渐进改善。有效率地提升质量水平、运营效率,增加整体价值链价值,达成提高客户满意度、供货商利益和企业效益的目的。
[Abstract]:Lean six Sigma Management (Lean six Sigma Management) is a popular theory of operation management since early 2000, integrating lean production, lean thought and core ideas and theoretical tools of six Sigma management. This paper studies the process of implementing Lean six Sigma Theory and the Foxconn production system (Foxconn Production System, FPS) developed on the basis of the Lean six Sigma theory of the world's top 500 Foxconn companies. Foxconn production system has three pillars, including quality management, production theory and the elite of supply value chain. In the part of quality management, the author emphasizes the idea of "paying attention to customer satisfaction and shaping the zero bad corporate culture", making use of the tools and techniques of six sigma to carry out substantial improvement and to prevent the occurrence of bad from the design time. The operation management starts from Michael Porter's value chain system concept and modern supply chain theory, from the Toyota management system, lean thought, carries on the overall production management, and emphasizes on improving efficiency and reducing waste. And through lean production tools and techniques to improve. In the supply chain, it extends from focusing on customer satisfaction and internal operational management to cooperation with customers and suppliers, relationship management and management strategies, information sharing through information flow, logistics and cash flow. Promote VMI JIT and JMI to achieve a minimum cost or fast response value chain to achieve a win-win situation for customers, companies and suppliers. Taking the IP PHONE products of Foxconn Network Communication Enterprise Group A as a case study of FPS implementation, this paper introduces the core concepts and implementation methods in the way of setting up strategy, setting up system, setting up system and distributing manpower. Practical application of theory and statistical tools, gradual improvement. Improve the quality level, operation efficiency, increase the value of the whole value chain, achieve the purpose of improving customer satisfaction, supplier benefit and enterprise benefit.
【学位授予单位】：上海交通大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F273;F426.6
本文编号：2176668
[Abstract]:Lean six Sigma Management (Lean six Sigma Management) is a popular theory of operation management since early 2000, integrating lean production, lean thought and core ideas and theoretical tools of six Sigma management. This paper studies the process of implementing Lean six Sigma Theory and the Foxconn production system (Foxconn Production System, FPS) developed on the basis of the Lean six Sigma theory of the world's top 500 Foxconn companies. Foxconn production system has three pillars, including quality management, production theory and the elite of supply value chain. In the part of quality management, the author emphasizes the idea of "paying attention to customer satisfaction and shaping the zero bad corporate culture", making use of the tools and techniques of six sigma to carry out substantial improvement and to prevent the occurrence of bad from the design time. The operation management starts from Michael Porter's value chain system concept and modern supply chain theory, from the Toyota management system, lean thought, carries on the overall production management, and emphasizes on improving efficiency and reducing waste. And through lean production tools and techniques to improve. In the supply chain, it extends from focusing on customer satisfaction and internal operational management to cooperation with customers and suppliers, relationship management and management strategies, information sharing through information flow, logistics and cash flow. Promote VMI JIT and JMI to achieve a minimum cost or fast response value chain to achieve a win-win situation for customers, companies and suppliers. Taking the IP PHONE products of Foxconn Network Communication Enterprise Group A as a case study of FPS implementation, this paper introduces the core concepts and implementation methods in the way of setting up strategy, setting up system, setting up system and distributing manpower. Practical application of theory and statistical tools, gradual improvement. Improve the quality level, operation efficiency, increase the value of the whole value chain, achieve the purpose of improving customer satisfaction, supplier benefit and enterprise benefit.
【学位授予单位】：上海交通大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F273;F426.6
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