A集团供应商绩效管理研究

发布时间：2019-04-07 20:26

【摘要】：经过了2008年世界金融危机的冲击，企业所面对的是更加竞争激烈的市场。市场对企业的要求是将高品质的现代产品，更加方便快捷准时的交付给客户。因此，越来越多的国际大型商超开始重视对处于供应链管理的上游资源-供应商的管理，进而增加客户的满意度，提高经济效益，加强竞争优势。本文重点结合供应链及供应商管理的理论，介绍了A集团供应管理的基本情况，运用了SWOT分析方法对A集团供应管理的优势，劣势，机遇和威胁以及相应的应付对策进行了分析，进而推出进行供应商管理的必要性；用实证法以及图表法分析了A集团如何进行供应商的引入，评估以及挑选；结合平衡计分卡的理论框架，分析了A集团重点在客户以及内部流程方面的战略目标，以及围绕着这些战略目标所设置的针对供应商管理的绩效考核指标；最后介绍A集团如何保持供应商绩效的持续性以及如何有效的激励和发展供应商。本文针对A集团曾经出现的挑选供应商主观因素过多，缺乏客观依据的弊端，重点阐述了A集团如何通过各项综合指标来改进供应商准入机制；针对A集团曾经出现的仅凭产品价格，交货期等单一指标考核供应商的弊端，重点阐述了A集团如何通过定性定量的各项指标来对供应商进行全面的考核。通过本文的研究，制定一个合乎公司实际状况，与公司发展战略相一致的供应商挑选以及考核评估的机制尤为重要，也为A集团供应管理以及供应商管理的进一步发展提供了思路，同时，通过本文的研究，，也可以为国内众多出口企业如何更好的与国际知名商超合作提供借鉴指导作用。
[Abstract]:After the impact of the 2008 world financial crisis, enterprises are facing a more competitive market. Market requirements for enterprises are high-quality modern products, more convenient, fast and timely delivery to customers. Therefore, more and more large-scale international commercial super began to attach importance to the management of the upstream resources-suppliers in the supply chain management, and then increase customer satisfaction, improve economic benefits, and strengthen competitive advantage. Based on the theory of supply chain and supplier management, this paper introduces the basic situation of supply management in Group A, and makes use of SWOT analysis method to analyze the advantages and disadvantages of supply management in Group A. Opportunities and threats as well as the corresponding countermeasures are analyzed, and then the necessity of supplier management is put forward. This paper analyzes how to introduce, evaluate and select suppliers in Group A by means of practical method and chart method. Combined with the theoretical framework of balanced Scorecard, this paper analyzes the strategic objectives of Group A in the aspects of customers and internal processes, as well as the performance appraisal indicators for supplier management set around these strategic objectives. Finally, this paper introduces how to maintain the continuity of supplier performance and how to motivate and develop suppliers effectively. In view of the disadvantages of too many subjective factors in selecting suppliers and lack of objective basis in Group A, this paper focuses on how to improve the access mechanism of suppliers through all kinds of comprehensive indicators in Group A; In view of the disadvantages of A Group that only rely on the single index such as product price, delivery date and so on, this paper expounds how to evaluate the supplier comprehensively by qualitative and quantitative indexes in Group A, with emphasis on how to check the supplier in an all-round way by means of qualitative and quantitative indexes. Through the research in this paper, it is particularly important to develop a supplier selection, assessment and evaluation mechanism that is in line with the actual situation of the company and is consistent with the company's development strategy. It also provides a train of thought for the further development of supply management and supplier management in Group A, at the same time, through the research in this paper, it can also provide reference and guidance for many domestic export enterprises to cooperate better with international well-known firms.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F274

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