基于胜任力的甘肃省农村信用社员工培训体系设计

发布时间：2018-02-13 23:34

本文关键词： 胜任力培训岗位路径　出处：《兰州大学》2015年硕士论文　论文类型：学位论文

【摘要】：全国经济快速发展,人才的竞争成为各大企业竞争的前提。由此,员工的有效培训,恰恰是提升人才竞争的最有效的竞争之一。近几年来,甘肃省农村信用社人才队伍的结构不断优化,但与其他商业银行相比,农村信用社仍存在专业人才、管理型人才不足。为进一步加强复合型人才队伍的培养,适应甘肃省农村信用社的转型改制所需,应构建新型的、符合时代要求的、具有竞争性的员工培训体系,强化员工培训,使广大员工立足现代商业银行的经营管理理念。本文首先分析了对胜任力概念进行了界定,阐释了对胜任力国内的研究；阐述了甘肃省农村信用社发展概况,对信用社员工的素质现状进行了分析；指出甘肃省农村信用社最近几年来的培训工作成效以及培训问题原因；按照核心胜任力、专业胜任力、操作胜任能力、服务胜任能力、销售、营销胜任力五个方面对甘肃省农村信用社员工的胜任能力进行了分析,对综合柜员、分社复核员、分社主任、分社大堂经理、大社主任、信贷主任、金融理财师、后备干部八个岗位构建了培训路径,并对培训路径以后的升级和管理进行了构建；最后对甘肃省农村信用社讲师培训体系的建立确定了标准,提出了相关的建议。
[Abstract]:With the rapid development of the national economy, competition for talents has become a prerequisite for competition among major enterprises. Thus, effective staff training is precisely one of the most effective competitions to promote competition for talents. In recent years, The structure of talents in rural credit cooperatives in Gansu Province is continuously optimized, but compared with other commercial banks, there are still professional talents and insufficient managerial talents in rural credit cooperatives. In order to meet the needs of the transformation and restructuring of rural credit cooperatives in Gansu Province, we should construct a new type of staff training system that meets the needs of the times and has competitive training system to strengthen staff training. This paper first analyzes the definition of competence, explains the domestic research on competency, and expounds the development of rural credit cooperatives in Gansu Province. This paper analyzes the present situation of the quality of the employees of the credit cooperatives, points out the effectiveness of the training work of the rural credit cooperatives in Gansu Province in recent years and the reasons for the training problems, according to the core competence, professional competence, operational competence, service competence, This paper analyzes the competence of rural credit cooperative employees in Gansu Province from five aspects of sales and marketing competence, including comprehensive teller, branch reviewer, branch director, branch lobby manager, big society director, credit director, financial planner. Eight positions of reserve cadres set up the training path, and the training path after upgrading and management were constructed; finally, the establishment of Gansu Province Rural Credit Cooperative Lecturer training system established the standard, and put forward the relevant suggestions.
【学位授予单位】：兰州大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F832.35

【参考文献】