ZG银行大连分行员工流失案例研究

发布时间：2018-03-19 23:20

本文选题：员工流失　切入点：案例　出处：《大连理工大学》2015年硕士论文　论文类型：学位论文

【摘要】：在国际经济整体形势逐步升温的大环境下,中国企业迎来了无限的发展空间,但机遇向来与风险相伴,在获得了高速增长机会的同时,国内的企业也遇到了前所未有的竞争。二十一世纪最核心的竞争力就是人才,获得和留住企业人才并且最大限度地发挥其主观能动性为企业创造价值,这将是决定企业未来发展的关键因素。ZG银行成立以一九一二年,是一家拥有百余年历史的四大国有银行之一,也是第一家在国内上市的银行,无论是业务范围还是银行规模,ZG银行在国内银行业都具有泰斗级别的地位。改革开放以来ZG银行不断进行资源整合、业务调整和市场拓展,已然成为一家集国内、国外银行业务为一体的国际金融机构,在中国经济高速发展的过程中发挥了卓越的作用。ZG银行大连分行是ZG银行在辽宁省内的分支机构,尽管ZG银行大连分行仅是一家分支银行,但是其组织机构齐全,业务范围广泛,主要负责大连及周边城市的银行信托服务、客户开发以及当地的经济环境分析等业务。但是近年来银行业内部竞争越发激烈,金融人才稀缺问题逐渐暴露,银行员工流失问题已经开始成为整个金融行业关注的焦点。ZG银行大连分行也深受影响,如果不能进行科学合理调整,那么员工流失问题将成为未来制约ZG银行大连分行发展的瓶颈。论文将通过四个发生在ZG银行大连分行的典型案例揭露出当前由于ZG银行大连分行人力资源管理不善,出现银行内部绩效管理制度形同虚设、薪酬福利政策有失偏颇、员工职业生涯管理缺失和银行内部培训体系混乱等问题,导致ZG银行大连分行员工大量流失,给银行带来了不可估量的损失。作者通过科学的分析和研究,最终为ZG银行大连分行制定出了相应的对策和建议,帮助ZG银行大连分行有效的抑制员工流失问题,不仅解决了ZG银行大连分行人力资源管理方面的燃眉之急,也为其他银行解决同类问题和困惑提供了科学的依据和方案。
[Abstract]:In the overall international economic situation gradually warming up in the environment, Chinese enterprises ushered in unlimited space for development, but the opportunity has always accompanied with risk, and at the same time obtained the opportunity of rapid growth. In 21th century, the core competitiveness of domestic enterprises is talent, to obtain and retain enterprise talents and to maximize their initiative to create value for enterprises. ZG Bank was established in 1912. It is one of the four largest state-owned banks with a history of more than 100 years, and is also the first bank to be listed in China. No matter the scope of business or the size of the bank, ZG Bank has the status of "Taiduo-grade" in the domestic banking sector. Since the reform and opening up, ZG Bank has continuously carried out resource integration, business adjustment and market expansion, has become a domestic collection. International financial institutions with foreign banking business as an integral whole have played an outstanding role in the rapid development of China's economy. ZG Bank Dalian Branch is a branch of ZG Bank in Liaoning Province. Although ZG Bank Dalian Branch is only one branch bank, it has a complete organization and a wide range of business, mainly responsible for banking trust services in Dalian and its surrounding cities. Customer development and the analysis of the local economic environment. However, in recent years, the competition within the banking industry has become more and more intense, and the problem of the scarcity of financial personnel has been gradually exposed. The problem of bank staff turnover has begun to become the focus of the entire financial industry. ZG Bank Dalian Branch has also been deeply affected. If scientific and reasonable adjustments cannot be made, Well, the problem of staff turnover will become a bottleneck restricting the development of ZG Bank Dalian Branch in the future. Through four typical cases of ZG Bank Dalian Branch, the paper reveals that the current situation is due to the poor human resources management of ZG Bank Dalian Branch. The problems of internal performance management system of banks, biased salary and welfare policies, lack of career management and confusion of internal training system of banks lead to a large loss of employees in Dalian Branch of ZG Bank. It has brought incalculable losses to the bank. Through scientific analysis and research, the author has finally worked out the corresponding countermeasures and suggestions for the Dalian Branch of ZG Bank, helping the Dalian Branch of ZG Bank to effectively curb the employee turnover problem. It not only solves the urgent problem of human resource management in Dalian Branch of ZG Bank, but also provides scientific basis and scheme for other banks to solve similar problems and puzzles.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F832.33

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