商业银行支持性人力资源实践对员工工作投入的影响研究

发布时间：2018-05-13 03:24

本文选题：商业银行 + 支持性人力资源实践　；参考：《吉林财经大学》2012年硕士论文

【摘要】：伴随着人力资源管理在企业地位的不断提高,企业经营的重点不再只是利润的增长，，员工作为企业的最终内部客户，受到越来越多学者和企业管理者的关注。员工对企业的满意程度和投入程度与企业的绩效紧密相连，如何采取有效的人力资源手段来激励员工，提升员工的工作投入，便是本文研究的重点所在。因此，本文从理论和实证上探讨支持性人力资源实践及其各维度与工作投入的关系，并且考察了三个心理变量在二者之间的中介作用。本文在大量文献回顾的基础上提出理论模型和相应的理论假设，运用成熟量表对吉林省各个商业银行的不同企业性质、不同教育程度、不同职位的227位员工进行问卷调查，以获得支持性人力资源实践、心理变量和工作投入的相应数据。然后使用SPSS17.0软件对数据进行分析得出结果。本文的主要研究结论是:支持性人力资源实践的三个维度与工作投入显著正相关，且分别通过心理意义、心理安全和心理可获得性起完全中介作用。最后，在研究结论的基础上，本文从公平奖惩、员工参与和成长空间三个方面对企业管理提出新的对策和建议，以期帮助企业提升员工的工作投入。
[Abstract]:With the continuous improvement of the status of human resource management in the enterprise, the focus of enterprise management is no longer just the growth of profits. As the final internal customer of the enterprise, more and more scholars and managers pay more and more attention to the employee. The degree of employee satisfaction and investment is closely related to the performance of the enterprise. How to adopt effective human resources to motivate employees and enhance their work involvement is the focus of this paper. Therefore, this paper theoretically and empirically discusses the relationship between supporting human resource practice and its dimensions and work involvement, and examines the intermediary role of three psychological variables between them. Based on a large number of literature reviews, this paper puts forward a theoretical model and corresponding theoretical assumptions, and applies the maturity scale to investigate 227 employees of different enterprises, different educational levels and different positions in various commercial banks in Jilin Province. To obtain relevant data on supporting human resource practices, psychological variables and job involvement. Then SPSS17.0 software is used to analyze the data to get the results. The main conclusions of this paper are as follows: the three dimensions of supporting human resource practice are significantly positively related to work engagement and play a complete intermediary role through psychological significance psychological security and psychological availability respectively. Finally, on the basis of the conclusion of the study, this paper puts forward some new countermeasures and suggestions on enterprise management from three aspects: fair reward and punishment, employee participation and growth space, in order to help enterprises enhance their work investment.
【学位授予单位】：吉林财经大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.92;F832.33

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