C商业银行绩效评价研究
发布时间：2018-08-29 14:45
【摘要】：我国商业银行在现代经济体系中起着非常重要的作用,其良好的经营管理,为现代社会经济运行提供了强大的保障。有效的绩效评价正是商业银行用以反映和评价其经营管理成果的有力工具,因此,设计一个科学合理的绩效评价指标体系对于提升商业银行的核心竞争力具有很重要的意义。本文采用层次分析法、案例分析法、问卷调查法等研究方法,以C商业银行为研究对象,在有效分解银行战略目标的基础上,利用平衡计分卡建立绩效评价指标体系,将财务分析方法和非财务分析方法有机结合,设计一套完善的、科学的、切实可行的适合C商业银行的绩效评价体系。本文共有七部分:第一部分为绪论,主要是对研究背景和意义进行阐述,对国内外有关绩效评价文献进行综述,并介绍了研究内容、方法与思路;第二部分阐述了利益相关者理论、内部控制理论和战略管理理论内容,简要介绍了绩效评价相关方法;第三部分介绍了C商业银行的基本情况和绩效评价现状,并对其现行的绩效评价进行诊断;第四部分是本文的重点,根据C商业银行战略目标,从绩效评价体系的设计理念与基本原则出发,运用平衡计分卡方法设计评价指标,并采用层次分析法科学确定指标权重,最终完成了绩效评价体系设计;第五部分提出实施C商业银行绩效评价的优化措施;第六部分为案例分析,对C商业银行D支行绩效评价实例进行演示,分析评价结果,并提出意见和建议;第七部分是本文的结束语,总结了本文的研究成果。通过本文研究,本文设计的绩效评价指标体系,与C商业银行战略目标保持一致,同时能对该行经营管理成果做出真实、客观、公正的综合评判,提升C商业银行绩效管理水平,对国内商业银行开展绩效评价工作具有较好的参考价值。
[Abstract]:China's commercial banks play a very important role in the modern economic system, and their good management provides a strong guarantee for the modern social and economic operation. Effective performance evaluation is a powerful tool for commercial banks to reflect and evaluate their management results. Therefore, it is of great significance to design a scientific and reasonable performance evaluation index system to enhance the core competitiveness of commercial banks. This paper adopts analytic hierarchy process method, case analysis method, questionnaire method and so on, taking C commercial bank as the research object, on the basis of effectively decomposing the bank's strategic goal, using the balanced scorecard to establish the performance evaluation index system. Combining financial analysis method with non-financial analysis method, a set of perfect, scientific and feasible performance evaluation system for C commercial bank is designed. There are seven parts in this paper: the first part is the introduction, which mainly expounds the research background and significance, summarizes the domestic and foreign literature on performance evaluation, and introduces the research content, methods and ideas; The second part describes the stakeholder theory, internal control theory and strategic management theory, briefly introduces the performance evaluation methods; the third part introduces the basic situation of C commercial bank and the current situation of performance evaluation. The fourth part is the focus of this paper, according to the strategic objectives of C commercial banks, starting from the design concept and basic principles of the performance evaluation system, using the balanced Scorecard method to design evaluation indicators. And using AHP to determine the index weight scientifically, finally completed the design of performance evaluation system; the fifth part proposed the implementation of C commercial bank performance evaluation optimization measures; the sixth part of the case study, The performance evaluation examples of C commercial bank D branch are demonstrated, the evaluation results are analyzed, and suggestions are put forward. The seventh part is the conclusion of this paper, and summarizes the research results of this paper. Through the research of this paper, the performance evaluation index system designed in this paper is consistent with the strategic goal of C commercial bank, and it can make a real, objective and fair comprehensive judgment on the management results of the commercial bank. Improving the performance management level of C commercial banks has good reference value for domestic commercial banks to carry out performance evaluation.
【学位授予单位】：重庆理工大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F830.42;F832.33
本文编号：2211530
[Abstract]:China's commercial banks play a very important role in the modern economic system, and their good management provides a strong guarantee for the modern social and economic operation. Effective performance evaluation is a powerful tool for commercial banks to reflect and evaluate their management results. Therefore, it is of great significance to design a scientific and reasonable performance evaluation index system to enhance the core competitiveness of commercial banks. This paper adopts analytic hierarchy process method, case analysis method, questionnaire method and so on, taking C commercial bank as the research object, on the basis of effectively decomposing the bank's strategic goal, using the balanced scorecard to establish the performance evaluation index system. Combining financial analysis method with non-financial analysis method, a set of perfect, scientific and feasible performance evaluation system for C commercial bank is designed. There are seven parts in this paper: the first part is the introduction, which mainly expounds the research background and significance, summarizes the domestic and foreign literature on performance evaluation, and introduces the research content, methods and ideas; The second part describes the stakeholder theory, internal control theory and strategic management theory, briefly introduces the performance evaluation methods; the third part introduces the basic situation of C commercial bank and the current situation of performance evaluation. The fourth part is the focus of this paper, according to the strategic objectives of C commercial banks, starting from the design concept and basic principles of the performance evaluation system, using the balanced Scorecard method to design evaluation indicators. And using AHP to determine the index weight scientifically, finally completed the design of performance evaluation system; the fifth part proposed the implementation of C commercial bank performance evaluation optimization measures; the sixth part of the case study, The performance evaluation examples of C commercial bank D branch are demonstrated, the evaluation results are analyzed, and suggestions are put forward. The seventh part is the conclusion of this paper, and summarizes the research results of this paper. Through the research of this paper, the performance evaluation index system designed in this paper is consistent with the strategic goal of C commercial bank, and it can make a real, objective and fair comprehensive judgment on the management results of the commercial bank. Improving the performance management level of C commercial banks has good reference value for domestic commercial banks to carry out performance evaluation.
【学位授予单位】：重庆理工大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F830.42;F832.33
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