包商银行赤峰分行客户经理培训问题研究
发布时间：2019-03-05 18:50
【摘要】：随着经济全球化和信息时代的到来,企业面临着越来越激烈的国内和国外市场竞争,物质资源和财力资源的利用归根结底是通过与人力资源的结合实现的,实现的程度受企业人力资源中人力资本的数量、利用程度以及人力资源管理的优劣的影响。人们越来越多的认识到人力资源是“第一资源”,是企业获取竞争优势的核心竞争力。 人力资源培训与开发是通过培训与开发项目改进员工能力水平和组织业绩的一种有计划的连续性的工作,培训能使培训对象获得对目前工作所需的知识和能力,开发则着眼于长远的目标,以获得目前工作及未来工作所需的知识和能力,以使员工能跟上组织的发展和变化,培训开发的程序包括首先要分析明确组织中各类职位,各类人员的培训需要,第二是制定组织年度培训计划第三是组织实施各类培训最后是培训的考核反馈。 从理论上来说,教育培训的核心内容就是能力开发,为了建立合理并且科学的员工培训体系,进行岗位培训的同时注重学历教育是必要的手段。学历教育是提高股份商业银行员工文化素质的最佳途径,进行岗位培训的目的则是服从和服务于工作目标,使工作产生很直接的效益,更具有战略性意义的是注重岗位培训。侧重传统业务与新知识,新技术,新业务相结合,以至于在竞争如此激烈的金融行业争得一席之地,创造我们自己的金融产品、金融工具,涉及属于我们自己品牌的银行金融业务,如果不想办法求新求变,最终的结果只能是在激烈的竞争中遭到市场的淘汰。 本文共由四部分构成：第一部分讲培训研究的背景、目的和意义,以及研究目标的思路和方法；第二部分包商银行客户经理培训问题案例描述,直观看到包商银行人力资源分配现状即现在面临的培训问题；第三部分对包商银行客户经理培训现状分析,包括培训相关理论综述以及对培训问题的剖析；第四部分,对全篇进行结论,并给出相应的建议,得到启示。
[Abstract]:With the economic globalization and the arrival of the information age, enterprises are facing more and more fierce domestic and foreign market competition. In the final analysis, the utilization of material and financial resources is realized through the combination of human resources. The degree of realization is influenced by the quantity of human capital, the degree of utilization and the advantages and disadvantages of human resource management. More and more people realize that human resource is the first resource, and it is the core competitiveness of enterprises to obtain competitive advantage. Human resources training and development is a systematic and continuous effort to improve the level of competence and organizational performance of staff through training and development projects, and training enables trainees to acquire the knowledge and competencies required for their current work. Development focuses on long-term goals to acquire the knowledge and competencies needed for current and future work to enable employees to keep abreast of organizational developments and changes. Training and development procedures include, first, an analysis of the various types of positions in the organization. The second is to draw up an annual training plan. The third is to organize and carry out all kinds of training. Finally, it is the feedback of the training. In theory, the core content of education and training is the development of ability. In order to establish a reasonable and scientific staff training system, it is necessary to pay attention to the education of education at the same time of on-the-job training. Education of academic background is the best way to improve the cultural quality of employees in stock commercial banks. The purpose of post training is to obey and serve the goal of work, to make the work produce very direct benefits, and to pay more attention to job training. Focus on the combination of traditional business and new knowledge, new technology, and new business, so that we can win a place in such a competitive financial industry to create our own financial products, financial instruments, When it comes to banking and finance under our own brand, if we don't find a way to change, the final result can only be eliminated by the market in the fierce competition. This paper consists of four parts: the first part is about the background, purpose and significance of the training research, as well as the ideas and methods of the research objectives; The second part of the contract bank customer manager training case description, see the contractor bank human resources allocation status quo is now facing the training problems; The third part analyzes the current situation of customer manager training of contractor bank, including the summary of training theory and the analysis of training problems; the fourth part, the conclusion of the whole article, and gives the corresponding suggestions, and get some enlightenments.
【学位授予单位】：辽宁大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.9;F832.33
本文编号：2435183
[Abstract]:With the economic globalization and the arrival of the information age, enterprises are facing more and more fierce domestic and foreign market competition. In the final analysis, the utilization of material and financial resources is realized through the combination of human resources. The degree of realization is influenced by the quantity of human capital, the degree of utilization and the advantages and disadvantages of human resource management. More and more people realize that human resource is the first resource, and it is the core competitiveness of enterprises to obtain competitive advantage. Human resources training and development is a systematic and continuous effort to improve the level of competence and organizational performance of staff through training and development projects, and training enables trainees to acquire the knowledge and competencies required for their current work. Development focuses on long-term goals to acquire the knowledge and competencies needed for current and future work to enable employees to keep abreast of organizational developments and changes. Training and development procedures include, first, an analysis of the various types of positions in the organization. The second is to draw up an annual training plan. The third is to organize and carry out all kinds of training. Finally, it is the feedback of the training. In theory, the core content of education and training is the development of ability. In order to establish a reasonable and scientific staff training system, it is necessary to pay attention to the education of education at the same time of on-the-job training. Education of academic background is the best way to improve the cultural quality of employees in stock commercial banks. The purpose of post training is to obey and serve the goal of work, to make the work produce very direct benefits, and to pay more attention to job training. Focus on the combination of traditional business and new knowledge, new technology, and new business, so that we can win a place in such a competitive financial industry to create our own financial products, financial instruments, When it comes to banking and finance under our own brand, if we don't find a way to change, the final result can only be eliminated by the market in the fierce competition. This paper consists of four parts: the first part is about the background, purpose and significance of the training research, as well as the ideas and methods of the research objectives; The second part of the contract bank customer manager training case description, see the contractor bank human resources allocation status quo is now facing the training problems; The third part analyzes the current situation of customer manager training of contractor bank, including the summary of training theory and the analysis of training problems; the fourth part, the conclusion of the whole article, and gives the corresponding suggestions, and get some enlightenments.
【学位授予单位】：辽宁大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.9;F832.33
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