中国“圈子文化”对旅游局IT项目的影响研究

发布时间：2018-01-13 10:11

本文关键词：中国“圈子文化”对旅游局IT项目的影响研究　出处：《中国科学院大学（工程管理与信息技术学院）》2014年硕士论文　论文类型：学位论文

【摘要】：在项目管理领域,成熟的方法、工具层出不穷。而人是项目的执行主体,在不同文化背景下,人的行为做事方式也不同。在中国,“圈子文化”就是中国社会千百年传承下来的一种独特文化。这种文化对中国人的行为做事方式产生了重要的影响。所以,受中国圈子文化影响下的“人”与项目执行结果之间的关系是值得研究的。因为文化是不停在变化发展的,所以对文化进行分析的不是那些寻求规则的试验性科学,而是探索含义的解释性科学。本文通过对旅游行业信息化发展历程及特点进行回顾,总结出旅游行业的多样性、分散性以及旅游行业IT项目范围广、难界定的特点,把研究对象聚焦在中小城市旅游局IT项目。本文完成的主要工作如下：(1)选取具有代表性的旅游局IT项目进行分析,总结项目问题,并分析与圈子的关系。(2)在充分借鉴前人对中国文化分析的基础之上,分析总结出中国“圈子文化”的特征,包括以个体为中心的同心圆,讲求关系；在思维方式上是整体性、综合性；在处事方式上,爱面子、讲究合情合理而不是合法。(3)针对旅游局IT项目的问题,结合中国“圈子文化”的特征,在旅游局IT项目现有流程基础上,分别从基于圈子文化的利益相关方分析、组织管理、公司内部资源平衡、需求管理、团队文化建设五大方面进行分析,总结出旅游局IT项目优化流程,并通过案例加以验证。本文研究的主要成果包括：(1)从文化角度对旅游局IT项目进行分析,并总结出中国独特的“圈子文化”特征。(2)针对旅游局IT项目,结合“圈子文化”的特征,分别从基于圈子文化的利益相关方分析、组织管理、需求管理、公司内部资源平衡、团队文化建设五大方面总结出旅游局IT项目优化流程。
[Abstract]:In the field of project management, mature methods, tools and people. Emerge in an endless stream implementation of the main projects in different cultural background, people act in different ways. In Chinese, "a unique cultural circle" culture is the Chinese Society for thousands of years passed. This paper has an important influence on Chinese people's behavior way of doing things. So, the relationship between the affected Chinese circle of culture under the "people" with the project execution result is worthy of study.
Because culture is constantly on the change and development of culture, so the analysis is not seeking rules of experimental science, but to explore the scientific meaning of interpretation. The article reviews the development of information technology and the characteristics of the tourism industry, summed up the diversity of tourism industry, tourism industry and the dispersion of IT project scope the characteristics, difficult to define, the study focused on small and medium-sized city tourism bureau IT project.
The main works of this paper are as follows: (1) the representative Tourism Bureau IT project analysis, summed up the project problems, and analyze the relationship with the circle. (2) in the full analysis of the predecessor to the China culture, analyzed and summed up the characteristics of China culture circles, including the concentric circle. The individual as the center of a relationship; in the way of thinking is a holistic, comprehensive; in the way, aimianzi, pay attention to not perfectly logical and reasonable legal. (3) according to the Tourism Bureau of the IT project, combining with the characteristics of China culture circles, based on Tourism Bureau IT project of existing processes, organization respectively. From the analysis, stakeholder circle based on culture management, internal resource balance, demand management, team culture construction in five aspects of the analysis, summed up the IT project process optimization of Tourism Bureau, and verified by the case.
The main results of this study include: (1) to analyze the Tourism Bureau IT project from the angle of culture, and summarizes the China unique culture circles. (2) according to the Tourism Bureau of the IT project, combined with the characteristics of "cultural circle", respectively from the circle of culture based on the interests of relevant parties, organization and management the internal resources of the company, demand management, balance, team culture construction in five aspects summed up the IT project process optimization of Tourism Bureau.

【学位授予单位】：中国科学院大学（工程管理与信息技术学院）
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：G122;F592

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