面向游客的图书馆信息服务研究

发布时间：2018-03-13 12:14

本文选题：图书馆　切入点：信息服务　出处：《河北大学》2014年硕士论文　论文类型：学位论文

【摘要】：旅游业作为国民经济重要的组成部分，是典型的信息密集型产业，近年来发展迅速。在整个旅游过程中，游客有着大量的信息需求，图书馆利用自身的资源、技术、人员优势为游客提供信息服务可以更好的满足游客的旅游信息需求，从而推进旅游公共信息服务的建设，同时也扩大了图书馆的受益用户，更利于图书馆可持续发展。基于以上思路笔者进行了面向游客的图书馆信息服务研究，对于旅游业和图书馆的发展都有重要的现实意义。本文基于图书馆学、旅游信息学、管理学等学科理论和视角，探索了图书馆为游客提供信息服务内容与方式及其管理方法。全文由六部分构成：第一章为绪论部分，主要介绍了本文的研究背景、研究意义和目的、国内外对于图书馆为旅游业提供信息服务的相关研究情况。第二章从主要的信息服务机构和网站两个方面对目前的旅游信息服务现状进行了分析。第三章为游客信息需求及信息行为研究。因为游客不同于图书馆其他服务对象，基于图书馆视角下的游客特征，对游客的信息需求、信息搜索行为进行了共性分析和总结，，以便图书馆为游客提供游客需要的信息。第四章为论文的核心章节。笔者在此提出了面向游客的图书馆信息服务内容和方式，具体包括开发与整合旅游信息资源、提供基于移动终端的信息定题服务、加大旅游信息服务基础设施建设、普及图书馆特色活动四个不同的信息服务方式，从而为游客提供信息服务。第五章进一步的对于面向游客的图书馆信息服务管理方法进行了研究。首先确定了政府的统一管理，以确保公益性；其次提出了图书馆内部管理方法，具体包括对图书的管理、人员的管理和经费管理；最后关于在提供服务中如何与旅游行政部门、旅游企业、景区、其他图书馆等机构的合作进行了论述。第六章为结语部分。对论文研究中的每一阶段中的结论都进行了归纳、总结，并提出了图书馆服务于旅游业后续研究需要进一步探讨的问题。
[Abstract]:As an important part of the national economy, tourism is a typical information-intensive industry, which has developed rapidly in recent years. In the whole process of tourism, tourists have a large amount of information needs, libraries use their own resources, technology, The advantages of personnel to provide information services for tourists can better meet the tourism information needs of tourists, thus promoting the construction of tourism public information services, and at the same time expanding the beneficial users of libraries. Based on the above ideas, the author makes a study of library information service for tourists, which is of great practical significance to the development of tourism and libraries. Based on the theories and perspectives of library science, tourism information science and management science, this paper explores the contents, methods and management methods of information services provided by libraries to tourists. The full text consists of six parts:. The first chapter is the introduction part, which mainly introduces the research background, significance and purpose of this paper, and the related research situation of library providing information service for tourism at home and abroad. The second chapter analyzes the current situation of tourism information service from two aspects: main information service organization and website. The third chapter is the research of tourists' information demand and information behavior. Because tourists are different from other library service objects, based on the characteristics of tourists from the library perspective, this paper analyzes and summarizes the common characteristics of tourists' information demand and information search behavior. The library provides visitors with the information they need. Chapter 4th is the core chapter of the paper. Here, the author puts forward the contents and methods of library information service for tourists, including the development and integration of tourism information resources, the provision of information topic service based on mobile terminal. In order to provide information service for tourists, the construction of tourism information service infrastructure and the popularization of four different information service modes of library characteristic activities are popularized. Chapter 5th further studies the methods of library information service management for tourists. Firstly, it determines the unified management of the government to ensure the public welfare; secondly, it puts forward the methods of library internal management. It includes the management of books, the management of personnel and the management of funds. Finally, it discusses how to cooperate with the administrative departments of tourism, tourism enterprises, scenic spots and other libraries in providing services. Chapter 6th is the conclusion part. The conclusions in each stage of the paper are summarized and summarized, and the problems that the library serves for the further study of tourism industry are put forward.
【学位授予单位】：河北大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F592;G252

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