基于主动立体监控手段的运维体系研究

发布时间：2018-06-10 12:49

  本文选题：主动立体监控 + 流程管理　； 参考：《北京邮电大学》2012年硕士论文

【摘要】：随着移动通信技术的不断发展,越来越多的新技术被应用到移动通信领域,TD-SCDMA技术逐渐成熟,并已形成规模,TD-LTE也正在磨刀立马,在不久将大面积建设。各运营商相互间在比拼技术和服务质量,旨在为客户提供更成熟和稳定通信服务从而吸引更多的新客户。 在此背景下,如何能够提供稳定高效的移动通信网络服务,是北京移动一直在研究的课题。传统的以移动网络设备为出发点的网络监控和维护工作,已经不能满足于现今的移动通信发展需要,为此,北京移动以客户感知为根本,从网络性能角度监控为出发点,提出了主动立体监控项目的概念。从传统的基于网元的以KPI为中心的管理向以客户感知为导向的端到端的业务实现管理转变,出现问题及时发现,发现问题高效解决,同时通过预防性的网络维护和网络优化,排查网络隐患,降低问题发生概率。 优秀的监控体系需要高效的流程来运行,在保证各网络部门间的合同协作的同时,促进网络故障处理的每个环节都高效运行起来。本文采用项目管理中的流程管理的相关知识,从流程管理角度对北京移动的主动立体监控项目进行研究,引入流程管理的理念,从多角度分析主动立体监控项目,最后建设一套适合该项目的流程体系。
[Abstract]:With the continuous development of mobile communication technology, more and more new technologies have been applied to the field of mobile communications, TD-SCDMA technology has gradually matured, and has formed a scale of TD-LTE is also being sharpened immediately, in the near future will be a large area of construction. Operators compete with each other in terms of technology and quality of service in order to provide more mature and stable communication services to attract more new customers. In this context, how can we provide stable and efficient mobile communication network services? Beijing Mobile has been studying the subject. The traditional network monitoring and maintenance based on mobile network equipment can not meet the needs of mobile communication development. Therefore, Beijing Mobile takes customer perception as the basis and network performance monitoring as the starting point. The concept of active stereoscopic monitoring project is put forward. From the traditional management based on KPI to the client-aware end-to-end service management, the problems can be found in time, and the problems can be solved efficiently. At the same time, through preventive network maintenance and network optimization, The excellent monitoring system needs efficient flow to run, while ensuring the contract cooperation among the network departments, promoting each link of the network fault processing to run efficiently at the same time. Based on the knowledge of process management in project management, this paper studies the active stereoscopic monitoring project of Beijing Mobile from the point of view of process management, introduces the concept of process management, and analyzes the active stereoscopic monitoring project from multiple angles. Finally, a set of process system suitable for the project is built.
【学位授予单位】：北京邮电大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F626;TP277

【参考文献】

中国硕士学位论文全文数据库 前2条

1 简伟彬;广东移动广州分公司无线网络监控体系的团队管理研究[D];北京邮电大学;2008年

2 严明;通信企业工程建设项目管理水平分析与评价[D];西安工业大学;2010年

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本文编号：2003281