A企业汽车零配件进口物流业务流程优化

发布时间：2018-06-12 00:41

本文选题：汽车零配件进口 + 物流运作　；参考：《北京交通大学》2017年硕士论文

【摘要】：近年来,随着汽车零配件进口数量的增多,汽车零配件进口物流需求也在逐年攀升。汽车零配件进口涉及到跨区域物流运作,涵盖了包括运输、仓储、清关报关在内的各种物流业务,很多汽车组装厂把这一业务外包给专业的第三方物流公司。A企业是国内知名物流服务提供商,承接了汽车生产商C企业的汽车零配件进口物流运作业务,两年多来,到货准时率达到96%,保证了 C企业汽车生产线的正常运转。但A企业在物流运作中仍存在信息传递效率低、流程结构不合理、管理和组织水平落后等问题,导致企业物流运作周期过长。本文旨通过业务流程优化,缩短A企业汽车零配件进口物流运作周期,提高客户满意度。论文首先对A企业汽车零配件进口物流运作现状进行分析,找到企业在物流运作中存在的问题,提出对A企业进行业务流程优化的必要性;在此基础上,论文构建了 A企业物流业务流程Petri网模型,通过Petri网相关分析方法,分析了企业业务流程内部活动关系,找到潜在的优化环节,从业务和管理两个层面对企业业务流程进行了优化;论文在优化效果分析阶段,引入随机Petri网,建立了随机Petri网同构的马尔可夫链,基于马尔可夫链的稳定概率对随机Petri网的性能进行计算,得到优化前后A企业物流运作的平均周期,并进行了比较。研究结果表明,通过业务流程优化,A企业汽车零配件进口物流运作周期减少了 20%。
[Abstract]:In recent years, with the increase of automobile parts import, the import logistics demand of automobile parts is rising year by year. The import of auto parts involves cross-regional logistics operations, covering all kinds of logistics operations, including transportation, warehousing, customs clearance, etc. Many automobile assembly plants outsource this business to a professional third-party logistics company. A enterprise is a well-known domestic logistics service provider. It has taken over the import logistics operation of automobile parts from automobile manufacturer C enterprise. For more than two years, Delivery on time rate of 96, to ensure C enterprise car production line normal operation. However, there are still some problems such as low efficiency of information transmission, unreasonable flow structure and backward management and organization level in the logistics operation of A enterprise, which leads to the long operation period of enterprise logistics. The purpose of this paper is to shorten the operating cycle of import logistics of automobile parts in enterprise A and improve customer satisfaction through business process optimization. Firstly, the paper analyzes the current situation of import logistics of automobile parts in enterprise A, finds out the problems existing in the operation of logistics, and puts forward the necessity of optimizing the business process of enterprise A. on this basis, In this paper, the Petri net model of logistics business process in A enterprise is constructed. By using the Petri net correlation analysis method, the internal activity relationship of enterprise business process is analyzed, and the potential optimization link is found. This paper optimizes enterprise business process from two aspects of business and management. In the stage of optimization effect analysis, the stochastic Petri net is introduced, and the Markov chain of stochastic Petri net isomorphism is established. Based on the stability probability of Markov chain, the performance of stochastic Petri net is calculated, and the average period of logistics operation of A enterprise before and after optimization is obtained and compared. The results show that the operation cycle of import logistics of automobile parts is reduced by 20% through business process optimization.
【学位授予单位】：北京交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F426.471;F259.23;F752.61

【参考文献】