佛山地税金税三期工程实施项目管理问题研究

发布时间：2018-04-10 16:20

本文选题：佛山地税 + 金税三期工程　；参考：《华中科技大学》2015年硕士论文

【摘要】：金税工程是国家“十二金”电子政务系统工程建设中极具战略地位的一员,金税三期工程的建设实施对于全国性电子政务系统的建设具有里程碑意义。项目的实施有利于提高纳税服务水平,规范税收执法,提高税法遵从度的同时提高纳税人满意度。金税三期工程项目在全国税收第一大省广东省进入实施阶段对系统在全国范围内的推广具有极其重大的意义。笔者参与金税三期工程广东佛山地税从实施启动到当前进入正式上线运行阶段的各项相关工作,对该项目实施的项目管理问题有较为深刻了解,并与项目组的同事一齐克服了大量的困难。金税三期工程实施的项目管理问题在日后金税三期工程在其他省市实施将会重复出现,笔者希望总结其中项目管理问题与广东佛山地税的解决策略会为该项目其他省市上线实施乃至其他全国电子政务系统的上线实施带来一定的启发作用。本文主要分析佛山地税金税三期工程实施三个方面的项目管理问题并提供广东佛山地税的不同应对策略,分别是金税三期系统面对广东地税特别是佛山等经济发达地区税收业务量大、业务种类多以及地方政策复杂的环境下的项目需求管理问题,实施过程中的各类问题上报等沟通管理问题,实施阶段面对基层抵触情绪等情况的变革管理问题等。通过对金税三期工程实施中遇到的典型项目管理问题分析,总结介绍广东佛山地税面对项目管理问题的解决方案与应对策略,抛砖引玉,为未来全国性大型电子政务系统实施遇到类似项目管理问题时提供参考。
[Abstract]:The gold tax project is one of the most strategic members in the national "12 gold" e-government system project construction. The implementation of the third phase of gold tax project has a milestone significance for the construction of the national e-government system.The implementation of the project is conducive to improving the level of tax service, standardizing tax enforcement, improving the degree of compliance of tax law and raising the satisfaction of taxpayers.It is of great significance for the promotion of the system in the whole country to enter the stage of implementation of the third phase project of gold tax in Guangdong Province, the largest province in China.The author has participated in the related work of Guangdong Foshan Land tax from the start to the official on-line operation stage of the third phase of the gold tax project, and has a deep understanding of the project management problems of the project.And with the project team colleagues to overcome a large number of difficulties.The project management problems of the implementation of the third phase of gold tax project will be repeated in other provinces and cities in the future.The author hopes to sum up the problem of project management and the solution strategy of Guangdong Foshan Land tax, which will bring some enlightening effect to the implementation of other provinces and cities of the project and even to the on-line implementation of other national e-government systems.This paper mainly analyzes the project management problems in three aspects of the implementation of the third phase project of Foshan Land tax and Gold tax, and provides different countermeasures of Guangdong Foshan Land tax.Respectively, the third phase of gold tax system faces the problem of project demand management under the circumstances of Guangdong local tax, especially Foshan and other economically developed areas with large volume of tax business, various types of business, and complex local policies.All kinds of problems in the process of implementation such as communication and management problems, the implementation phase of the grassroots resistance and other situations of change management problems.Based on the analysis of typical project management problems encountered in the implementation of the third phase of Golden tax Project, this paper summarizes and introduces the solutions and countermeasures of Guangdong Foshan Land tax in the face of project management problems.It provides a reference for the implementation of large scale national e-government system in the future when similar project management problems are encountered.
【学位授予单位】：华中科技大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F812.42

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