六西格玛在软件测试项目管理中的应用

发布时间：2018-05-25 10:31

本文选题：六西格玛 + 软件测试　；参考：《天津大学》2015年硕士论文

【摘要】：近年来,受益于互联网技术的突破和质量提升的要求,软件测试得到了快速的发展。软件测试作为一个以发现问题为主要目标的行业,良好的过程不仅可以提升所测软件的质量,还可以提高效率、缩短工期、增加产出。因此,测试过程的设计和改进对软件测试乃至软件业都具有很重要的现实意义。选题起源于作者在从事软件测试项目管理中碰到的若干问题。本文以项目管理、软件测试、六西格玛管理作理论支撑,从解决软件测试项目管理中常见问题的角度来探索六西格玛工具和方法在软件测试项目管理中的运用。本文通过相关的理论,分析了传统软件测试模型的缺陷,结合软件测试实际情况得到了软件测试通用模型。同时还针对软件测试项目管理中存在的常见问题、六西格玛管理与项目管理的差异、六西格玛流程与软件测试过程的对应关系、软件测试过程引入六西格玛的原则等进行了分析,通过引入六西格玛设计和六西格玛改进流程,在通用模型的基础上,得到了集成模型。最后运用案例分析法,对集成模型分IDOV和DMAIC两个流程进行了过程解析,并在相关阶段,利用六西格玛管理的工具和方法在邮箱系统软件测试过程中进行了应用。本文在软件测试项目管理中引入六西格玛管理思想所进行的探索,比如在测试准备阶段引入IDOV流程、在测试执行阶段引入DMAIC流程、在具体软件测试过程中应用六西格玛的工具和方法等做法,为企业的软件测试管理改进提供了理论支撑,具有较好的理论借鉴价值和实际运用价值。
[Abstract]:In recent years, thanks to the breakthrough of Internet technology and the requirements of quality improvement, software testing has been rapidly developed. Software testing is an industry whose main goal is to find problems. A good process can not only improve the quality of the software tested, but also improve the efficiency, shorten the time limit and increase the output. Therefore, the design and improvement of testing process is of great practical significance to software testing and even software industry. The topic originated from some problems encountered by the author in software test project management. Based on the theory of project management, software testing and six Sigma management, this paper explores the application of six Sigma tools and methods in software test project management from the perspective of solving common problems in software test project management. In this paper, the defects of the traditional software test model are analyzed through the relevant theories, and the general software testing model is obtained by combining the actual situation of software testing. At the same time, aiming at the common problems in software test project management, the differences between six Sigma management and project management, the corresponding relationship between six Sigma process and software test process, The principle of introducing six Sigma into the software testing process is analyzed. By introducing six Sigma design and six Sigma improvement process, the integration model is obtained on the basis of the general model. Finally, the integration model is divided into two processes, IDOV and DMAIC, and the six Sigma management tools and methods are used in the process of testing the mailbox system software. This paper introduces six Sigma management ideas into software test project management, such as IDOV process in test preparation phase, DMAIC process in test execution phase. The application of six Sigma tools and methods in the process of specific software testing provides theoretical support for the improvement of software test management in enterprises and has good theoretical reference value and practical application value.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F273

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