风险控制在IT项目群实施中的应用

发布时间：2018-07-04 14:20

本文选题：项目群风险管理 + 战略一致　；参考：《东华大学》2017年硕士论文

【摘要】：随着国家IT工程建设的快速发展,IT项目群管理作为一种新的工程管理和IT项目管理方法备受瞩目,而风险管理是IT项目群管理的一个核心方面。引入项目群管理的意图旨在管理大型的、复杂的、具有战略意义的项目。近几年来,越来越多的企业和单位响应国家“一路一带”的号召,进行海外扩展与并购,带来了大量的IT基础架构、信息系统、以及工程类咨询项目的需求。这类项目群面临着多文化冲突、政治因素波动、市场与汇率、多语言多时区、技术和地缘环境等诸多的挑战,所以引入项目群管理意义重大。本文首先对对项目群管理和项目群风险管理的概念进行回顾。其次引入了X公司的这个实证项目群,对其现状进行分析。再次,研究并提出管理IT工程类项目群的风险管理模型和技术。最后,结合了X公司的这个案例,从风险治理、风险识别与评估、风险应对、以及风险监控环节实证了IT项目群风险管理的实践性和效果。通过对IT工程类项目群的研究和应用,取得了几项成果。首先,通过对全球性项目群管理研究和应用得到了一些重要经验,包括:项目群风险管理须要关注战略一致性,至始至终项目群是为了实现既定战略目标而存在,项目群战略与组织战略不对齐的风险在所有项目群风险中首当其冲;项目群能够交付成功与否跟治理的效力和效率高度相关,一定要建立并执行项目群治理机制才能真正保障投资收益的实现;项目群是多项目的聚合,而这些项目之间以及与外面要素存在着依赖和牵制关系,因此总体的模糊聚类分析和具体的风险聚合分析是处理进度、费用、质量、利益相关人、技术等复合风险因素的方法。此外,作为国内首批美国项目管理学院(PMI)认证通过的Pg MP和Pf MP实践者,基于对项目群管理和项目组合管理体系的研究和应用,结合IT工程(系统集成和工程咨询)的自有特点,提出了IT项目群风险管理的模型。并且基于X公司的实证案例,将模型应付于实践,从前期需求沟通到投标方案风险管理设计,再到项目群交付过程中的风险管理。
[Abstract]:With the rapid development of national IT project construction, IT project group management as a new engineering management and IT project management method has attracted much attention, and risk management is one of the core aspects of IT project group management. The intention of introducing project group management is to manage large, complex, strategic projects. In recent years, more and more enterprises and units have responded to the national "Belt and Road" call for overseas expansion and M & A, bringing a large number of IT infrastructure, information systems, and engineering consulting projects. This kind of project group faces many challenges, such as multi-culture conflict, political fluctuation, market and exchange rate, multi-language multi-time zone, technology and geographical environment, so it is of great significance to introduce project group management. This paper reviews the concepts of project group management and project group risk management. Secondly, this empirical project group of X Company is introduced, and the present situation is analyzed. Thirdly, the risk management model and technology of IT project cluster management are studied and proposed. Finally, combining the case of X Company, the paper demonstrates the practice and effect of risk management in IT project group from risk management, risk identification and evaluation, risk response, and risk monitoring. Through the research and application of IT engineering project group, several achievements have been made. First of all, through the research and application of global project cluster management, some important experiences have been gained, including: project group risk management needs to pay attention to strategic coherence, until the end of the project cluster exists to achieve the established strategic objectives. The risk that project cluster strategies and organizational strategies are not aligned is at the forefront of all project cluster risks; the ability of project clusters to deliver successfully is highly related to the effectiveness and efficiency of governance, It is necessary to establish and implement the governance mechanism of the project group in order to truly guarantee the realization of the return on investment. The project group is the aggregation of multiple projects, and there is a dependency and containment relationship between these projects and with the external elements. Therefore, the overall fuzzy clustering analysis and the specific risk aggregation analysis are the methods to deal with the complex risk factors such as schedule, cost, quality, stakeholders, technology and so on. In addition, as the first PGP and PF MP practitioners certified by the United States Institute of Project Management (PMI) in China, based on the research and application of project group management and portfolio management system, According to the characteristics of IT engineering (system integration and engineering consulting), the risk management model of IT project group is proposed. And based on the empirical case of X Company, the model is applied to practice, from the pre-demand communication to the risk management design of the bidding scheme, and then to the risk management in the process of project group delivery.
【学位授予单位】：东华大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F627;F49;F272.3

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