中国YC总公司应用系统开发项目范围管理研究

发布时间：2018-07-07 12:35

本文选题：范围管理 + 应用系统　；参考：《中国科学院大学(工程管理与信息技术学院)》2015年硕士论文

【摘要】：中国YC总公司是一家集“农、工、商”于一体,在全国有1000多个分支机构,职工50多万人的大型国有企业。近年来,为了应对零售终端市场的激烈竞争,通过走信息化的道路整合企业资源的方式来提高整体竞争力和实力。在中国YC总公司信息化建设工作过程中,应用系统开发项目占到了较大的比例。根据众多学者的研究成果,以及结合多年来中国YC总公司应用系统开发项目的经验总结,都证明了项目范围是决定项目费用、时间等项目其他要素的关键因素,是成功项目管理的核心。在中国YC总公司应用系统开发项目中出现过：项目甲乙双方对项目目标和需求的理解存在偏差、缺少项目范围变更控制机制等方面的问题,导致项目需求变更频繁发生、项目进度不断拖延、项目费用超出预算、迟迟不能进行项目验收等现象,需要使用科学方法对项目范围进行科学有效的管理,以解决这些问题。本文将针对前期归纳总结项目中出现过的问题及导致问题的原因,设计适合企业自身特点的解决方案,并对解决方案加以验证和总结,根据结论形成对现行的企业管理制度的补充指导意见。主要研究内容如下：1、分析了中国YC总公司信息化项目现状及主要存在的关键性问题。2、提出了中国YC总公司应用系统开发项目范围管理的应对措施。措施主要包括：改善组织结构体系,突出信息中心在项目管理工作中的作用,由其来担任“翻译”的角色,解决业务需求方和技术开发方之间的范围理解差异问题；设计工作流程和管理工具,明确各项目关系人承担的角色和工作职责,提高范围定义的准确度；加强变更控制,针对应用系统开发项目存在范围变更的特点,设计变更控制方案,确保变更可控、有序。3、通过实证的效果的比对,证明了本研究的有效性。把项目范围管理的知识应用到实际的项目管理工作中,设计一套符合中国YC总公司目前信息化发展现状、适用于公司当前组织结构、满足当前工作需要的项目范围管理框架,能避免出现因“范围不清、控制不力”而导致的项目混乱甚至项目失败等现象的发生,可以为各级单位应用系统开发项目的范围管理工作提供指导,提升中国YC总公司信息化建设工作的整体管理水平。
[Abstract]:YC Corporation is a large state-owned enterprise with more than 1000 branches and more than 500,000 employees. In recent years, in order to cope with the fierce competition in the retail terminal market, the integration of enterprise resources through the way of information technology to improve the overall competitiveness and strength. In the information construction process of China YC Corporation, the application system development project accounts for a large proportion. According to the research results of many scholars and the experience of the application system development project of YC Corporation in China over the years, it is proved that the scope of the project is the key factor to determine the project cost, time and other elements of the project. Is the core of successful project management. In the application system development project of China YC Corporation, there are some problems in the understanding of project objectives and requirements between project A and B, the lack of project scope change control mechanism, and so on, which lead to frequent changes in project requirements. It is necessary to use scientific methods to manage the scope of the project scientifically and effectively in order to solve these problems because the progress of the project is being delayed the cost of the project exceeds the budget and the acceptance of the project is delayed. This paper will summarize the problems in the project and the causes of the problems, design the solution suitable for the enterprise's own characteristics, and verify and summarize the solution. According to the conclusion of the formation of the current corporate management system of supplementary guidance. The main research contents are as follows: 1. This paper analyzes the current situation of the information project of China YC Corporation and the key problems. 2. It puts forward the countermeasures for the scope management of the application system development project of China YC Corporation. The measures include: improving the organizational structure system, highlighting the role of information center in project management, taking on the role of "translation", and solving the problem of scope understanding difference between the business demand side and the technology development side; Design workflow and management tools, clarify the roles and responsibilities of project stakeholders, improve the accuracy of scope definition, strengthen change control, and aim at the characteristics of scope change in application system development projects, The change control scheme is designed to ensure that the change is controllable and orderly. The effectiveness of this study is proved by comparing the effect of empirical research. Applying the knowledge of project scope management to the actual project management work, designing a project scope management framework that conforms to the current information development situation of China YC Corporation, applies to the current organizational structure of the company and meets the needs of the current work. It can avoid the project confusion or even project failure caused by "unclear scope, weak control", and can provide guidance for the scope management of application system development projects in all levels of units. Improve the overall management level of the information construction of YC Corporation.
【学位授予单位】：中国科学院大学(工程管理与信息技术学院)
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F276.1

【参考文献】