某航天企业型号项目沟通管理研究

发布时间：2018-07-07 13:11

本文选题：型号项目 + 项目沟通管理　；参考：《中国科学院大学（工程管理与信息技术学院）》2015年硕士论文

【摘要】：军品行业竞争日趋激烈,客户对产品质量、价格、交货周期等方面的要求不断提高,特别是在国际形势影响下,满足国家需要、确保型号任务完成、提升企业效率效益,成为了军工系统企业发展的首要任务。在企业面临型号任务重、质量要求高,交货周期短及价格压力大等问题下,企业型号项目的实施效果却不很理想。究其原因,型号项目沟通管理不善是其主要原因之一。为提高企业型号项目管理水平,保障项目实现既定目标,特针对企业型号项目沟通管理展开了研究。论文首先以某航天企业型号项目沟通管理为研究对象,采用案例分析、专家访谈、问卷调研等方法,对企业型号项目存在的主要问题进行了分析,明确了型号项目沟通管理中存在的十三类问题,并从规划沟通管理、管理沟通和控制沟通三方面问题进行了分类分析,确定问题产生的原因。其次,根据项目沟通管理理论及沟通过程的基本模型,选用影响有效沟通的因素作为分析框架,结合企业自身及型号项目特点,构建适合航天型号项目管理使用的沟通管理模型,并设计了沟通关键过程的管理模版。最后,论文选择企业实际项目,对沟通管理模型及过程模型进行了示范验证,效果良好。本文从项目沟通管理的总体知识体系入手,建立了适合企业型号项目特点的沟通管理模型,为提升企业型号项目沟通管理水平提供了有效的方法,同时也可为其它类型的项目提供借鉴。
[Abstract]:The competition in the military products industry is becoming increasingly fierce, and the requirements of customers for product quality, price, delivery cycle, etc., are constantly raised, especially under the influence of the international situation, to meet the needs of the country, to ensure the completion of model tasks, and to enhance the efficiency and efficiency of enterprises. Has become the first task of the development of military industrial system enterprises. Under the problems of heavy type task, high quality requirement, short delivery period and large price pressure, the implementation effect of enterprise model project is not ideal. Investigate its reason, model project communication mismanagement is one of its main reasons. In order to improve the management level of enterprise model project and ensure the project to achieve the established goal, the communication management of enterprise model project is studied. Firstly, the paper takes the project communication management of a spaceflight enterprise as the research object, and analyzes the main problems existing in the enterprise model project by using the methods of case analysis, expert interview, questionnaire investigation and so on. This paper clarifies the thirteen kinds of problems existing in the communication management of the model project, and analyzes the three aspects of the planning communication management, the management communication and the control communication, and determines the causes of the problems. Secondly, according to the theory of project communication management and the basic model of communication process, the factors influencing effective communication are selected as the analysis framework, combining the characteristics of enterprise and model project. The communication management model suitable for aerospace project management is constructed, and the management template of key communication process is designed. Finally, the paper selects the enterprise actual project, carries on the demonstration verification to the communication management model and the process model, the effect is good. Starting from the overall knowledge system of project communication management, this paper establishes a communication management model suitable for the characteristics of enterprise model projects, which provides an effective method for improving the communication management level of enterprise model projects. At the same time can also provide reference for other types of projects.
【学位授予单位】：中国科学院大学（工程管理与信息技术学院）
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F426.5;F272.92

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